The Land of Meteora

Meteora is an animal Kingdom. The kingdom is a sacred land of beautiful nature and different environments. Various types of animals live peacefully under the rule of the Princess of Meteora. The story begins, when Princess "Tatiana" was kidnapped by the Evil Mad Cat "Chimbir".

As the story moves on, the heroes of Meteora adventure the wild to save the princess.

Digit Ink SERVICES PRIVACY NOTICE

Last updated: November 1, 2021

This notice explains how Digit Ink W.L.L (referred to as “we” in this notice) collects, stores, uses, or otherwise processes the personal data of end users of our Services as defined below (referred to as “you” in this notice), and what rights you have if we are processing your personal data.

In this notice, “Services“ refers to our Games, Websites, and any related services or properties we control; “Games” refers to our games, applications, and other products, online properties we control, including https://www.digitink.net.

The expression “your data” is used when referring to personal data that relates to you as an identified or identifiable individual.

It is important that you read this notice before accessing or using the Services so that you are aware of how and why we may use data relating to you. In addition to this notice, we encourage you to carefully review our Terms of Service, which govern your use of our Services.

1 Data controller

By “data controller”, we mean an entity that determines how and why personal data is processed. With regard to the activities described in this notice, we are the data controller. Our company name is Digit Ink W.L.L. Our address is address Abdulrahman Ibn Jassim street, area 90, building 16, Qatar.

While operating the Services, we may share your data with partners we work with. Some of these partners are data controllers independently of us and, therefore, independently determine how and why they process your data. For more information on these partners and the ways in which they may process your data, please refer to section 6 of this notice.

2 Contact information

In matters related to this notice, you can reach us by email at support@digitink.net

3 Why do we process your data and on what basis?

To perform our contract with you, we may process your data as necessary to:

• create and maintain an account for you in our Games or other Services where applicable,
• enable you to play our Games or use our other Services,
• provide the correct version of our Games or other Services to you (for example, selecting an appropriate language version for you),
• where available, enable you to communicate with other users in our Games or other Services (for example, by providing chat, forums, or other similar features),
• send you service-related communications (for example, technical notices, security alerts, or administrative messages), or
• verify your purchases or other transactions in our Games or other Services.

Based on our legitimate interest to make our Services the best they can be, we may process your data to:

• operate and maintain our Services (for example, by making sure our Services are secure and function as intended),
• troubleshoot or debug any bugs, errors, or other issues in our Services,
• measure and analyze the use of our Services or data we collect through our Services (for example, to discover trends or other insights or to inform our operations),
• create data that is not identifiable to you (for example, aggregate data), which we may then use and share freely,
• conduct surveys or other research to learn more about our users, or
• improve our current Services or develop new Services.

Based on our legitimate interest to make sure you have the best possible user experience in our Games, we may process your data to:

3.1 Advertising

Advertising funds our Services and enables us to make our Games available free of charge. In our Games, we show our own ads and also ads from third parties. We also advertise outside of our Services on third-party properties such as websites or applications. This section provides more information on how we may use your data for advertising purposes, and how you can control the use of your data for these purposes.

Mobile advertising relies on the use of certain online identifiers, in particular Advertising IDs but also IP addresses or other identifiers. An “Advertising ID” is an alphanumeric string of digits provided by the operating system of a device. It is consistent across applications from different publishers. The Advertising ID is known as the Identifier for Advertisers (“IDFA”) on iOS devices and Google Advertising Identifier (“GAID”) on Android devices.

Advertising IDs are used for interest-based advertising and other advertising related purposes. You can control the extent to which your Advertising ID is used for these purposes. Using the privacy settings on your device, you can typically reset and/or limit the use of your Advertising ID. For example, you can “limit ad tracking” on iOS devices or “opt out of interest-based ads” on Android devices. These settings are specific to each device, which means that you should set them to your desired state on each of your devices individually. It may take some time for your updated settings to take effect. Please consider that resetting or limiting the use of your Advertising ID will not stop you from seeing ads, but the ads you see may be less relevant to you.

For more information on mobile privacy settings, you may refer to third-party resources such as:

https://www.networkadvertising.org/mobile-choice

When you see ads in our Games, we may share your Advertising ID and IP address with our advertising partners. Our advertising partners may also collect information directly from our Games through technologies such as software development kits (SDKs). In each case, they may use your data for a number of purposes, including to limit the number of times you see an ad or to personalize the ads you see to make them more relevant to you (for example, based on the past activity they have associated with your Advertising ID).

When you see our ads outside of our Services (for example, on third-party properties such as websites or applications), the ad network involved in delivering that ad to you may, based on information such as the past activity they have associated with your Advertising ID, have determined that you may be interested in our Services. Ad networks may also use your data to:

• limit the number of times you see our ads,
• inform users who have previously played our Games about new content, updates, or other news related to those Games, or
• refrain from showing our ads to users who already play the Game being advertised.

In addition, ad networks may provide services where they use Advertising IDs or other identifiers to find users who are likely to be interested in our Services because their past activity or interests are similar to those of others known by the ad network to use our Services.

For both ads in our Games and our ads outside of our Services, Advertising IDs or other identifiers are also used for ad measurement, which involves the collection of metrics such as total views, clicks, or installs generated by an ad. Measurement data may be directly or indirectly collected or received by multiple parties involved in ad delivery (including us and our advertising partners), for example through technologies such as web beacons inserted into ads. It is used for purposes such as to provide measurement services, to detect, investigate and prevent fraud or fraudulent behavior, or to settle payments between the parties involved in ad delivery.

3.2 Cookies and similar technologies on our Websites

Like most websites today, our Websites may use cookies or similar technologies (for example, local shared objects or web beacons).

A “cookie” is a small file your browser stores when told to do so by a website. Cookies can be set by either the website you visit (“first-party cookies”) or a third party involved in providing content, functionality, or services such as analytics or advertising for the website you visit (“third-party cookies”). Cookies are typically used to identify or “remember” your device, for example to enable functionality, facilitate audience measurement, improve performance, or store your preferences.

Using your browser or device settings, you can control the use of cookies, for example by disabling some or all cookies or configuring your browser or device to notify you when cookies are being set. However, please consider that disabling cookies may affect your ability to use the Services.

4 What data do we process?

We may process the following data relating to you:

• your name, email address, or other contact information if you have provided them to us (for example, when registering an account or subscribing to our communications),
• online identifiers such as your in-game alias, IP address, identifiers we assign to your account, or hardware or operating system based identifiers including your Advertising ID,
• technical information about the device you use to play our Games or use our other Services (for example, information about its type, model, manufacturer, operating system, language, display, processor, or memory),
• your coarse location (for example, country, state, or city), inferred from your IP address,
• information about your use of the Services (for example, information about your progress in our Games, your visits to our Websites, or your interactions with ads in our Games),
• information about your interactions with our ads outside of the Services (for example, on third-party websites or applications), including information on how you were referred to our Games or other Services,
• crash logs or other information related to bugs, errors, or other issues in our Services,
• inferences we make based on your activity in our Services,
• messages or other communications you send to us or through the Services (for example, your chat messages in our Games or emails you send to our support team),
• if you choose to connect a third-party account (for example, a social media account) with our Services, information we receive from the third-party account provider (for example, an account name, identifier, or email address to enable cross-device gameplay or a profile name, picture, or friends information to provide social features),
• if you make purchases in our Games, information we receive from third-party payment service providers to validate those purchases,
• if you have subscribed to our communications, your content preferences or other information you submit to us when subscribing to our communications,
• if you participate in our surveys or other research, any comments, feedback, responses, or other information you provide to us when doing so (for example, information about your background or experience with our Games),
• any other information you choose to submit to us through our Services or otherwise, and
• with your consent, other information explained to you when asking for your consent (for example, your GPS location for location-based experiences).

We do not expect or intend to collect or otherwise process any special categories of data relating to you. By special categories of data, we mean genetic, biometric or health information, information revealing racial or ethnic origin, sex life or sexual orientation, political opinions, religious or philosophical beliefs or trade union membership, or information about your criminal offences or convictions. Please do not provide this kind of information to us or use the Services to make it available to others.

5 Where do we collect your data from?

We may collect data relating to you from the following sources:

• directly from you when you submit it to us (for example, when registering an account with us, subscribing to our communications, sending support enquiries to us, or responding to our surveys),
• directly from you and/or your device by automatic means when you use our Services or interact with our ads outside of our Services (for example, on third-party websites or applications), including through cookies or similar technologies or software development kits (SDKs),
• if you interact with ads in our Games or our ads outside of our Services (for example, on third-party websites or applications), from our advertising partners involved in the delivery and measurement of those ads,
• if you choose to connect a third-party account (for example, a social media account) with our Services, from the third-party account provider,
• if you make purchases in our Services, from the third-party payment service provider involved in those transactions, or
• with your consent, from other sources explained to you when asking for your consent.

Providing data to us is not mandatory. However, we are unable to provide the Services, or some parts or features of the Services, without processing your data. If you use our Services, we will collect data relating to you for some or all of the purposes described in this notice, depending on the Services you decide to use and your choices when using them. You have a number of options to limit or control the extent to which your data is processed. For example, you can choose to not connect your third-party accounts with our Games, use your device settings to reset or limit the use of your Advertising ID, or disable some or all cookies from your browser settings.

6 Who do we share your data with?

We may share your data with third parties to achieve the purposes described in this notice. This may include sharing data with the following types of recipients:

• persons or companies that provide services to us and process data on our behalf when providing those services (for example, providers of hosting services, analytics services, services that add functionality to the Services, or other services that help us develop and operate our Services),
• other partners we work with while providing the Services (who may process your data independently of us), including advertising partners and others.
• prospective or actual buyers (including their agents or advisors) in the context of a planned or actual acquisition, merger, or other business restructuring,
• competent courts of law or other government authorities where we believe disclosure is necessary as a matter of applicable law or regulation,
• any person or entity where we believe disclosure is necessary to exercise, establish or defend our legal rights or to protect your or another person’s vital interests, or
• with any other person or entity with your consent.

In addition, please consider that some information you submit or make available through the Services may be visible to other users of our Services. This typically applies to, for example, your public profile information in our Games (such as your in-game alias), your chat messages in our Games, and information used to provide social features such as clans or leaderboards.

In connection with the processing activities described in this notice, your data may be transferred to and/or processed in countries outside of the European Union (“EU”) and the European Economic Area (“EEA”). For example, a number of servers we use for hosting data are located in the United States, and some of our group companies or the service providers we use to provide the Services may be located outside of the EU and the EEA. These countries may have data protection laws that differ from the laws of your country. In these cases, we will provide appropriate safeguards to protect your personal data. These safeguards may include compliance with the European Commission’s standard contractual clauses for transfers of personal data or reliance on the EU-US Privacy Shield framework. Upon request, we can provide you a copy of the European Commission’s standard contractual clauses and further details on the applicable safeguards.

7 How long do we keep your data?

We will keep your data for as long as necessary to achieve the purpose(s) for which it was collected, including to provide you with the Services or to comply with any legal, accounting, or reporting requirements. We may periodically delete or de-identify inactive accounts or other data in our Games or other Services.

After the applicable retention period, we will either delete or de-identify your data or, if neither deletion or de-identification is possible (for example, due to data being stored on a backup server), isolate your data from further processing until deletion or de-identification is possible. We may continue to use data that is not identifiable to you (for example, aggregate data).

8 How do we keep your data secure?

We have adopted measures to provide your data a level of security appropriate for the degree of risk involved with the processing activities described in this notice. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures we employ vary, but typically include, for example, encryption in transit, pseudonymization of identifying data where feasible, controls to limit access to services or systems that contain personal data, and maintaining procedures to handle any suspected security incidents.

9 Your rights

If we are processing your data, you have the right to:

• access, correct, or request the deletion of your data,
• request us to restrict our processing of your data,
• object to our processing of your data to the extent our processing is based on our legitimate interests or the legitimate interests of a third party, or
• where technically feasible, request a copy of the personal data you have provided to us in machine-readable format.

Where our processing of your data is based on your consent, you also have the right to withdraw your consent at any time. Please be aware that we may continue processing your data despite your withdrawal of consent, if we have a lawful basis for doing so.

To access your data in our Games or to request its deletion, please use the automatic tools provided in our Games. These tools are specific to each of our Games. You will find them in the game settings under “Terms & Privacy” or a similarly named option. On the same page, you can also opt out of our personalized offers, where applicable. We ask you to primarily use these tools to submit requests, because that helps us validate, process, and fulfill your request more quickly and reliably.

To unsubscribe from our marketing communications, please use the unsubscribe link provided in the messages we send. The unsubscribe link is typically found at the end of the message.

To exercise any of your rights, you may also contact us at support@digitink.net. To fulfill requests submitted by email, we may need to confirm your identity to verify your right to make the request, which may involve requesting additional information from you. For example, we may ask you to provide sufficiently detailed information about the account to which the request relates to enable us to confirm that you are the account holder or acting on their behalf. While we will usually not do so, we reserve the right to charge you an appropriate fee for the exercise of your rights where permitted by applicable laws and regulations.

Finally, you always have the right to lodge a complaint with your local data protection authority regarding our processing of your data. For more information, please contact your local data protection authority.

10 Note for California residents

If you are a California resident, please be aware that under the California Consumer Privacy Act of 2018, as amended (“CCPA”), you are entitled to receive specific information on how we process your data. You also have specific rights to your data, including the right to opt out of the sale of your personal information. To review this specific information and familiarize yourself with your rights under the CCPA, please review our Supplemental Privacy Disclosure for California Residents.

11 Age limit

Under our Terms of Service, you represent that you are at least 13 years of age. However, we do not know the specific age of individual users of our Services. If you are under 13 years of age, please do not provide your personal data (including your name, address, telephone number, or email address) to us or use the Services to make your personal data available to others.

If we discover that we hold personal data relating to a user under 13 years of age, we will take appropriate measures to ensure that we process that data according to the requirements of applicable laws and regulations or promptly delete the data from our records. If you have reason to believe we hold personal data relating to a user under 13 years of age, please contact us.

12 Changes

We may update this notice from time to time, for example due to changes in our operations or the legal obligations that apply to us. Updates will be made available here. We may also inform you of any changes by other means that are appropriate to the significance of the changes.

Terms of Service (“TOS”)

Effective Date: Nov 01, 2021.

Welcome.

These terms of service (“TOS”) apply to you and Digit Ink W.L.L, address Abdulrahman Ibn Jassim street, area 90, building 16, Qatar regarding your use of Digit Ink games, websites, discussion forums and related services (“Services“). Use of the Services is also governed by Digit Ink ´s Privacy Notice available at Digitink.net which is incorporated by reference.

For United States residents, these TOS contain a binding arbitration clause in Article 8 and a class-action waiver that affects your rights about how to resolve disputes. If you live in the United States, please read it carefully. Except where you opt out, and except for certain types of disputes described in Section 8, you agree that any disputes arising between you and Digit Ink will be resolved by binding, individual arbitration and you waive your right to participate in any class-action lawsuit or class-wide arbitration.

As a precondition for using the Services, you must agree to these TOS. If you accept these TOS, you represent that you are age 13 or older. If you are between the ages of 13 and 17 or otherwise do not have the authority to enter into agreements such as these TOS, you represent that your legal guardian, or a holder of parental responsibility, has reviewed and agreed to these TOS.

By using or otherwise accessing the Services, you agree to these TOS. If you do not agree to these TOS, you may not use or otherwise access the Services.

Unless otherwise specified by a component of an applicable Service, the Services are free to use or download but may contain features that may allow you to make purchases within the Services.

If you access the Services from a social networking site (“SNS“), such as Facebook, you agree to comply with its terms of service as well as these TOS.

Digit Ink may issue additional policies related to specific components of the Services (including, but not limited to, forums, contests, sweepstakes or loyalty programs). Your right to use the Services is subject to such relevant policies and these TOS.

1. Right to Use the Services

Subject to these TOS, Digit Ink hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited right and license to use the Services for your personal, non-commercial use. The rights granted to you are subject to your compliance with these TOS.

Except as previously set forth, you do not receive any other license. Digit Ink retains all right, title and interest in and to the Services, including, but not limited to, all copyrights, trademarks, trade secrets, trade names, proprietary rights, patents, titles, computer codes, audiovisual effects, themes, characters, character names, stories, dialog, settings, artwork, sound effects, musical works, gameplay recordings made using the Services, moral rights, whether registered or not and all applications thereof. Unless expressly authorized by law, the Services may not be copied, reproduced or distributed in any manner or medium, in whole or in part, without Digit Ink ’s prior written consent. Digit Ink reserves all rights not expressly granted to you herein.

The Services and its contents are licensed, not sold. You agree that you have no right or title in or to any content that appears in the Service, including, but not limited to, the Virtual Items or currency appearing in or originating from the Services, whether earned in the Services or purchased from Digit Ink or third parties.

2. Purchases in the Services

Digit Ink may license to you certain virtual goods to be used within the Service and which you may purchase with “real world” money or which you may earn or redeem via gameplay (“Virtual Items“). Virtual Items are licensed to you on a limited, personal, non-transferable, non-sublicensable, revocable basis and are intended solely for non-commercial use.

Digit Ink may manage, control, modify or eliminate Virtual Items at any time, with or without notice.

The transfer of Virtual Items is prohibited except where expressly authorized in the Services, as applicable.

Virtual Items do not have an equivalent value in real world money and are not a substitute for real world money. Neither Digit Ink nor any other person or entity has any obligation to exchange Virtual Items for anything of value. Digit Ink is not liable for hacking or loss of your Virtual Items.

Price and availability of Virtual Items are subject to change without notice.

By law, all purchases and redemptions of Virtual Items made through the Services are final and non-refundable. You acknowledge and consent that the provision of Virtual Items for use in the Services is a process that commences immediately upon purchase and that you forfeit your right of cancelation once the process has commenced.

Accordingly, you agree that Digit Ink is not required to provide a refund for Virtual Items for any reason. You further acknowledge that you will not receive money or other compensation for unused Virtual Items, regardless of whether your loss of license under these TOS was voluntary or involuntary.

If you ask for your personal data to be deleted as described in Digit Ink ’s Privacy Notice, you will permanently forfeit all of your Virtual Items without the right to refund, as Digit Ink will no longer be able associate such Virtual Items with you.

3. Code of Conduct

You agree that you will not, under any circumstances:

• Use, either directly or indirectly, any cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Services.
• Use the Services in violation of any applicable law or regulation.
• Use the Services for commercial purposes, including, but not limited to, to advertising, or solicitation, or transmission of any commercial advertisements such as spam emails, chain letters, pyramid or other get-rich-quick schemes.
• Use the Services for fraudulent or abusive purposes including, but not limited to, using the Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person, entity or the Services;
• Disrupt, interfere with or otherwise adversely affect the normal flow of the Services or otherwise act in a manner that may negatively affect other users’ experience when using the Services.
• Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or servers used to offer or support the Services.
• Attempt to gain unauthorized access to the Services, to accounts registered to others or to the computers, servers, or networks connected to the Services by any means other than the user interface provided by Digit Ink , including, but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, encryption, or software that is part of the Services.
• Post any information, content or other material (or post links to any information or content) that contains nudity, excessive violence or is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously offensive or otherwise objectionable.
• Engage in ongoing toxic behavior, such as repeatedly posting information on an unsolicited basis.
• Attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including Digit Ink employees, directors, officers, and customer service representatives.
• Make available through the Services any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity, or which impersonates any other person, including, but not limited to, a Digit Ink employee, director or officer.
• Unless specifically authorized by law, attempt to decompile, reverse engineer, disassemble or hack any of the Services, or to defeat or overcome any of the encryption technologies or security measures or data transmitted, processed or stored by Digit Ink , or to obtain any information from the Services using any method not expressly permitted by Digit Ink .
• Solicit or attempt to solicit login information or any other login credentials or personal information from other users of the Services.
• Harvest, scrape or collect any information about or regarding other people that use the Services, including, but not limited to, through use of pixel tags, cookies, GIFs or similar items that are sometimes also referred to as spyware.
• Post anyone’s private information, including personally identifiable information/personal data (whether in text, image or video form), identification documents, or financial information through the Services.
• Engage in any act that Digit Ink deems to conflict with the spirit or intent of the Services or make improper use of Digit Ink ´s support services.

4. Third-Party Services

Services may include links to third-party services (including, but not limited to, advertisements displayed by third parties) and/or the third-party services may be made available to you via Services. These services may include, but are not limited to gameplay recording and sharing, social media connectivity and advertisements. These services are subject to respective third party terms and conditions. Please read these third-party terms and conditions, carefully as they constitute an agreement between you and the relevant third-party service provider to which Digit Ink is not a party.

5. Accounts and Login Information

Certain elements of the Services may enable you to create an account or otherwise register with the Services (“Account”). You may be required to select a password for your Account or you may also use other credentials to access the Account (“Login Information“). You agree that you will not give your Login Information to anyone else or allow anyone else to use your Login Information or Account. You are solely responsible for maintaining the confidentiality of the Login Information, and you are responsible for all uses thereof, including purchases. Digit Ink may assume that anyone logging into your Account using your Login Information is either you or someone logging in with your permission.

Digit Ink reserves the right to delete your Account if Digit Ink observes no activity by you in relation to the Account for 180 days or more. In such event, you may no longer be able to access and/or use any Virtual Items associated with that Account and no refund will be offered to you.

6. User Contributions

The Services may allow you to create content, including, but not limited to, gameplay maps, characters, screenshots or videos of your gameplay (collectively “User Contributions”).

In exchange for use of the Services, you hereby grant Digit Ink a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub-licensable worldwide right and license to use your User Contributions in any way and for any purposes including, but not limited to, the right to reproduce, copy, adapt, modify, perform, display, publish, broadcast, transmit, or otherwise communicate to the public by any current or future means and to distribute your User Contributions without any further notice or compensation to you of any kind.

Where not expressly prohibited by law, you hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to Digit Ink ’s and other players’ use and enjoyment of your User Contributions in connection with the Services and related goods and services under applicable law. This grant of license to Digit Ink , and the foregoing waiver of any applicable moral rights, survives any termination of these TOS.

Digit Ink , its directors, officers and employees do not accept or consider unsolicited idea or product submissions of any kind (e.g. game or other product ideas, stories, screenplays, artwork, musical or audiovisual works, concepts or any other creative materials) in any format, by means of any transmission (“Unsolicited Content”). Please do not submit any Unsolicited Content to Digit Ink or its directors, officers or employees. However, if you submit Unsolicited Content to us, you agree that such Unsolicited Content will not be treated as confidential, regardless of what you otherwise state in your accompanying message. You further agree that such Unsolicited Content may be used and exploited by Digit Ink without compensation to you or any third party and you grant Digit Ink a perpetual, non-exclusive, irrevocable, fully paid, royalty free, sub-licensable and transferable (in whole or in part) worldwide license to use, exploit, reproduce, transmit, amend, display and exhibit Unsolicited Content in all current or future media for any purpose and to create derivative works based upon the Unsolicited Content.

7. Communications between Users of the Services

Digit Ink assumes no responsibility for the conduct of other users of the Services and assumes no responsibility for monitoring the Services for inappropriate content or conduct. Digit Ink does not, and cannot, pre-screen or monitor all content or conduct of users. Your use of the Services is at your own risk.

By using the Services, you may be exposed to content or conduct that is offensive, indecent or otherwise not in line with your values. Digit Ink may utilize technology to monitor and/or record your interactions with the Services or communications (including, but not limited to, chat text) when you are using the Services. You irrevocably consent to such monitoring and recording. Accordingly, you agree that you have no expectation of privacy concerning the transmission of any content within the Services, including, but not limited to, chat text or voice communications.

Digit Ink reserves the right at its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any content made available by users of the Service without notice for any reason or for no reason at any time. If at any time Digit Ink chooses, at its sole discretion, to monitor the Services, Digit Ink nonetheless assumes no responsibility for content made available by users of the Services, and Digit Ink assumes no obligation to modify or remove any inappropriate content.

8. Binding arbitration / Class waiver

If you are a United States resident or otherwise make any claim against Digit Ink in the United States, you expressly agree that any legal claim, dispute or other controversy between you and Digit Ink arising out of or otherwise relating in any way to Services, including controversies relating to the applicability, enforceability or validity of any provision of these TOS or Digit Ink ´s Privacy Policy (collectively “Disputes”), shall be resolved in confidential binding arbitration conducted before one commercial arbitrator from the American Arbitration Association (“AAA”), rather than in a court, as described herein. The arbitration will be governed by the AAA’s commercial arbitration rules and, if the arbitrator deems them applicable, the supplementary procedures for consumer related disputes (collectively “Rules and Procedures”). You acknowledge that you are voluntarily and knowingly forfeiting your right to a trial by jury and to otherwise proceed in a lawsuit in state or federal court.

Payment of arbitration costs will be governed by the AAA’s fee schedule, unless you are able to show that your portion will be prohibitive as compared to litigation costs, in which case Digit Ink will pay as much of your arbitration costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to litigation costs. Digit Ink also reserves the right in its sole and exclusive discretion to assume responsibility for all arbitration costs imposed by the AAA. Each party agrees to pay its own attorneys’ fees and expenses unless there is a governing statutory provision that requires the prevailing party to be paid attorneys’ fees and expenses.

The arbitration may be conducted in Los Angeles, California or, upon your request, in the city closest to you location where AAA maintains an office. The arbitrator’s award shall be final and binding on you and Digit Ink and may be entered as a judgment in any court of competent jurisdiction.

For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at www.adr.org.

As an exception to the binding arbitration rule, to the extent the Dispute arises from:

• 1. A violation of Digit Ink ´s intellectual property rights in any manner;
• 2. Any claim related to, or arising from, allegations of theft, piracy, unauthorized use or a violation of the United States Computer Fraud and Abuse Act or Section “Code of conduct” of these TOS; and
• 3. Any claim for equitable relief;

then both parties agree that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in any court with jurisdiction over the other party. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such court’s jurisdiction in lieu of arbitration.

To the extent permissible under applicable law, all Disputes shall be resolved by binding confidential arbitration on an individual basis. You expressly agree that no other Disputes shall be consolidated or joined with your Dispute, whether through class arbitration proceedings or otherwise. You and Digit Ink agree that there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures, there is no right or authority for any dispute to be brought in a purported representative capacity or as a private attorney general, and no arbitration shall be joined with any other arbitration.

You may opt out of this obligation to arbitrate. If you do so, neither you nor Digit Ink can require the other to participate in an arbitration proceeding. To opt out, you must notify Digit Ink in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out: Digit Ink W.L.L, Abdulrahman Ibn Jassim street, area 90, building 16, Qatar. You must include your name and residence address and a clear statement that you want to opt out of this arbitration clause.

To begin an arbitration proceeding, you must send a letter to: Digit Ink W.L.L Abdulrahman Ibn Jassim street, area 90, building 16, Qatar, requesting arbitration and describing your claim.

Digit Ink will provide 30-days’ notice of any changes to this Section “Binding arbitration/ Class waiver” through the Services or via other similar means. Changes will become effective on the 30th day and will apply prospectively only to any claims arising after the 30th day.

9. Suspension and Termination for your Breach

Without limiting any other remedies available to Digit Ink , if Digit Ink believes that you are in breach of these TOS, Digit Ink reserves the right to take any of the following actions, whether individually or in combination, and either with or without notice to you: (i) delete, suspend and/or modify your Account or parts of your Account; (ii) limit, suspend and/or terminate your access to the Services; (iii) modify and/or remove any of your Virtual Items; (iv) reset and/or modify any game progression or benefits and privileges associated with you, such as any level or score you have reached in the Services.

10. Availability of the Services

Digit Ink may limit, suspend or terminate the Services, or portions thereof, and take technical and legal steps to prevent users from accessing the Services if Digit Ink believes they are creating risk or possible legal liabilities, infringing intellectual property rights of third parties, or not acting in accordance with the letter or spirit of these TOS.

Digit Ink reserves the right to stop offering and/or supporting the Services or a part thereof (e.g. a game or a feature of a game) at any time, at which point your license to use the Services or a part thereof will be terminated automatically. In such an event, unless otherwise required by applicable law, Digit Ink does not have to provide refunds for Virtual Items or other items in connection with such discontinued Services.

11. Disclaimer

To the fullest extent permissible under applicable law, the Services are provided to you “AS IS,” without warranty, assurances or guarantees of any kind. It may have defects, and your use is solely at your risk. Digit Ink does not make, and hereby disclaims any and all express, implied or statutory warranties, including implied warranties of condition, uninterrupted use, accuracy of data (including, but not limited to, location data), merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third-party rights, and warranties (if any) arising in the course of dealing, usage, or trade practices. Digit Ink does not warrant against interference with your enjoyment of the Services; that the Services will meet your requirements; that operation of the Services will be uninterrupted or error-free; that the Services will interoperate or be compatible with any other services; or, that any errors in the Services will be corrected. No oral or written advice provided by Digit Ink , its employees or other representatives constitute a warranty.

Some jurisdictions do not allow disclaimers such as those set forth above; thus, the above terms may not apply to you. Instead, in such jurisdictions, the foregoing disclaimers shall only apply to the extent permitted by the laws of such jurisdictions. Moreover, you may have additional legal rights in your jurisdiction, and nothing in these TOS shall infringe upon the statutory rights that you may have as a consumer of the Services.

12. Limitations of Liability

In no way will Digit Ink be liable for special, incidental or consequential damages resulting from access, use or malfunction of the Services, including but not limited to, damages to property, loss of goodwill, device failure or malfunction and, to the extent permitted by law, damages for personal injuries, property damage, lost profits or punitive damages from any causes of action arising out of or related to these TOS or the Services, whether arising in tort (including negligence), contract, strict liability or otherwise and whether or not Digit Ink has been advised of the possibility of such damages. For purposes of Article 12 “Limitations of Liability,” Digit Ink ’s licensors and other partners are third-party beneficiaries to the limitations of liability specified herein and may enforce these TOS against you.

In no way will Digit Ink ´s total aggregate liability arising out of or in connection with these TOS, the Privacy Notice or the Services exceed the higher of: (i) the actual price (if any) you paid for the license to use Virtual Items; or (ii) one hundred euros (€100). The exclusions and limitations of damages are fundamental elements of the basis of the agreement between Digit Ink and you.

Some jurisdictions do not allow certain limitations of liability such as these stated above; thus, the above terms may not apply to you. Instead, in such jurisdictions, the foregoing limitations of liability shall apply only to the extent permitted by the laws of such jurisdictions. Moreover, you may have additional legal rights in your jurisdiction, and nothing in these TOS will infringe upon any statutory rights you may have as a consumer of the Services.

You agree to indemnify, defend and hold Digit Ink (and Digit Ink ´s officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys’ fees, asserted by any third-party resulting from or arising out of your use of the Services, or any breach by you of these TOS; however, the foregoing does not apply if the third-party claim is not attributable to your intentional or negligent behavior.

13. Copyright and DMCA

If you believe the Services or any of its content infringes your copyrights, please send a notice to: Digit Ink W.L.L, Legal Department, address Abdulrahman Ibn Jassim street, area 90, building 16, Qatar or alternatively via email to: Support@Digitink.com. Notices sent to the specified address will reach Digit Ink ´s registered DMCA agent.

Please include all of the following in your DMCA notice:

• Identify the copyrighted work that you claim has been infringed. If your DMCA notice covers multiple works, you may provide a representative list of such works.
• Identify what you claim is the infringing material, including a description of where the material is located. Your description must be reasonably sufficient to enable Digit Ink to locate the material.
• Provide your full legal name, mailing address, telephone number, and (if available) email address.

Include the following statement in the body of the DMCA notice:

“I have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law. I represent that the information in this DMCA notice is accurate and, under penalty of perjury, that I am the owner of the copyright or authorized to act on the copyright owner’s behalf.”

Please note that under 17 U.S.C. 512(f), if you knowingly misrepresent that a material or activity is causing infringement, you may be liable for damages, including the costs and attorneys’ fees incurred by us or our users. If you are unsure whether the material or activity you are reporting is causing infringement, you may wish to contact an attorney before serving a notice to Digit Ink .

14. Links to Third-party Products and Services

Digit Ink may link to third-party websites or services from the Services. You understand that Digit Ink makes no promises regarding any content, goods or services provided by such third parties and, you understand Digit Ink does not endorse them. Digit Ink is also not responsible to you in relation to any losses or harm caused by such third parties. Any charges you incur in relation to these third parties are your responsibility. You understand that when you provide data to such third parties you are providing it in accordance with their privacy policy (if any) and you understand Digit Ink ´s Privacy Notice does not apply in relation to such data.

15. Changes to these TOS

Notwithstanding Article 8 “Binding arbitration / Class Waiver,” Digit Ink may update these TOS from time to time in response to changing legal, technical or business developments. When Digit Ink updates these TOS, Digit Ink will take appropriate measures to inform you via the Services or otherwise, in accordance with the significance of the changes Digit Ink makes.

By continuing to access or use the Services after updates become effective, you agree to be bound by the updated TOS.

16. Governing Law

If you are a United States resident, in addition to Article 8 above, “Binding Arbitration / Class Waiver,” these TOS are governed by the laws of the State of California and applicable federal laws regardless of conflict of law provisions. If you are a resident outside the United States, you agree that all disputes between you and Digit Ink shall be governed by the laws of Finland, regardless of conflict of law provisions. You agree that any claim or dispute you may file against Digit Ink must be resolved exclusively by a court located in Doha, Qatar.

If the jurisdiction of your domicile prohibits Digit Ink from enforcing the governing law provision, nothing in these TOS limits your rights based on the laws governing your domicile.

17. Assignment, Severability and Entire Agreement

Digit Ink may assign these TOS, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these TOS or the Privacy Notice without Digit Ink ’s prior written consent, and any unauthorized assignment and delegation by you is void.

If any provision of these TOS is held to be invalid or unenforceable, such provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these TOS will remain in full force and effect. Digit Ink ’s failure to enforce any right or provision of these TOS will not be deemed a waiver of such right or provision.

This TOS and Privacy Notice set out the entire agreement between you and Digit Ink regarding the Services and supersede all earlier agreements and understandings between you and Digit Ink .

Any failure by Digit Ink to exercise or enforce any of its rights under these TOS does not waive its right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by an authorized representative of Digit Ink .

If you have any questions about these TOS, please contact support@digitink.net.

Parent Guide

In an effort to offer parents the best available information on safety in games, we have partnered with Internet Matters. Go visit our website for a vast selection of informative resources on anything related to online safety.

In an effort to offer parents the best available information on safety in games, we have partnered with Internet Matters. Go visit our website for a vast selection of informative resources on anything related to online safety.

In an effort to offer parents the best available information on safety in games, we have partnered with Internet Matters. Go visit our website for a vast selection of informative resources on anything related to online safety.

To make sure you can enjoy Digit Ink W.L.L games in a safe and controlled environment, we stick to a clear set of principles that’ve served our gamers and us well:

1. To make sure you can enjoy Digit Ink W.L.L games in a safe and controlled environment, we stick to a clear set of principles that’ve served our gamers and us well:
2. 1. We respect our gamers, and we put all our might into making the most fun games for them to enjoy. We’ll never sacrifice game quality for any other short-term considerations.
3. 2. We want you to be in total control of your experience with Digit Ink W.L.L games. That means that before you or your child download our games, you should be given upfront information about the game’s content. This means that it should be totally clear when you’re about to make any purchases within a game.
4. 3. If you or your child ever has any problems with our games, you should be able to quickly find out how to fix it. As well as providing guides like this, that means helping you to contact the right company for your issue, whether it’s to do with payments (which will usually be Google or Apple, who process purchases and refunds) or the game itself (which will usually be us).

Read on as we try to cover what might be your most likely questions. If we’ve missed anything, email us at support@digitink.net. In your email, be sure to include any specific details that might be useful, like what happened and when, possible transaction ID receipts, relevant screenshots, etc.

Where are Digit Ink W.L.L games available?

Our games are globally available for free on iOS or Android phones and tablets. To start playing one of our games, the games' app has to be downloaded to the device via the Play Store (Android) or App Store (Apple).

What are the age limits for Digit Ink W.L.L games?

Our games do not have general age limits. However, users of our games should observe that under our Terms of Service users under the legal age of majority in the country of their residence require their legal guardian’s approval of our Terms of Service before registering their account.

Please note: When you download our games from e.g. Google Play or Apple's App Store you will find published age recommendations in the apps description. However, these age or maturity classifications refer only to the content suitability (similar to movie ratings G, PG or PG-13 in the U.S., but related to gameplay, animations, etc.) according to the respective rating body responsible for such ratings. As these ratings are done independently by a third party without our contribution, they are not necessarily in line with our Terms of Service.

For more info on how these categories are defined, visit these support websites for Apple and Google.

Privacy and processing of personal data

USERNAME
Our players are asked to set up a username during the game's tutorial. We recommend that our players choose a nickname not directly identifiable to the payers real life person to increase security and privacy. You are able to change the username through the in-game settings (open the game, tap on the gear-wheel icon and look for "change name").

PAYMENT INFORMATION
We do not store any credit card information related to in-game purchases as the payment transactions are completed through Apple's App Store or Google Play (depending on your device) via the personal email address associated with that account.

MARKETING
When contacting our support through the in-game chat, you'll have the option to share your email address with us. We'll always ask for your consent when sending direct marketing messages to your mobile device. We won't sell or disclose your personal data to third parties for their own commercial purposes.

Please find out more about our privacy and data processing practices from our Privacy Policy.

How does chat work in Digit Ink W.L.L games?

All Digit Ink W.L.L games have an in-game chat functionality. Many of our players enjoy interacting with one another through chat in our games, and we work hard to maintain a safe and secure environment for that.

TEAM CHAT

In all our games, players can talk to other players via various channels depending on the game.

GLOBAL CHAT

In To Meteora, users have access to a public chat room with other players from around the world. This is called global chat or just "global".

Although Digit Ink W.L.L Chat only allows text messaging, it is still worth reminding young people about their own digital footprint. Once shared, messages can be copied, re-shared and posted anywhere online.

SAFETY FEATURES

We display regular warnings against sharing personal information. If issues arise, our games contain easy to access tools for players to report any offensive, insulting or inappropriate behaviour to us. In global chat users have the option to mute players whose messages they do not want to see. This means that they will not see messages posted in chat by this user.

All team chats also have a profanity filter. It's a good idea to advise your child that if they are chatting with someone they don't know and are uncomfortable with, they should exit the team/game and speak to you about it. Users can leave a team whenever they want to. Furthermore a report functionality is directly accessible from within the chat. Read more about that in the next section.

How to report an issue?

If you or your child come across a user that is not following Digit Ink W.L.L's Safe and Fair Play Policy, report them to us in a few simple steps.

Open the game's chat

Find the message / player you wish to report

Tap the message and choose "Report"

The reporter's identity is not shared with the person being reported. Using the Report button does not automatically end up in a ban for the reported user. However, every report is manually reviewed by our moderators and taken seriously. Due to the amount of reports we receive, it may take up to 48h until a report is reviewed.

If you need to report any concerns by email, reach us at support@digitink.net - including specific details about the player in question (e.g. screenshots of the conversation and or player profile), to help us quickly understand and identify the issue.

Are Digit Ink W.L.L games free to play?

All Digit Ink W.L.L games are free to download, offering optional "in-app purchases". In-app purchases are never required to play the game, but can be used to enhance certain gameplay elements. In-app purchases vary in price, ranging from $0.99 to $99.99 (without taxes) in U.S. app stores, for example. In-app purchases are paid for with real money, and are always clearly labeled as such. They are accessible "in game", meaning that the options to make a purchase are found within the game itself.

Can I manage or turn off in-app purchases?

As long as no payment information (e.g. credit card information) is added to your child's device, no purchases can be made. Should you decide to make purchases for your child and for this reason add your payment information to the device, remember to adjust password protection settings, or disable in-app purchases entirely afterwards to avoid unauthorised purchases.

In-app purchase settings are different depending on what sort of device you are using. Find the instructions you need linked below:

Instructions for Apple iOS devices (like iPhone or iPad)

Instructions for Google Android devices (like Samsung Galaxy, OnePlus, HTC, Nexus, etc)

Who processes in-app purchases?

Digit Ink W.L.L does not process payments for in-app purchases, or have access to credit card information. Payment transactions themselves are processed through the App Store or Google Play (depending on your device) via the personal email address associated with that account. Transaction receipts are emailed to you by Apple or Google after each purchase. Sometimes, purchases may be bundled together if you've bought multiple items, and it might take a few days for you to receive the receipt. These post-purchase processes are subject to change by Apple or Google. Digit Ink W.L.L doesn't offer any billing programs.

Are my bank details kept private?

We don't process payments for in-app purchases, nor do we have access to any of your payment information. That's because the payment transactions themselves are completed through Apple's App Store or Google Play (depending on your device) via your personal email address associated with that account. Receipts for these transactions are emailed to you by Apple or Google after each purchase (though please note that any post-purchase processes are controlled by Apple or Google and are subject to change by them).

I've made an in-game purchase, but I haven't received what I paid for. What now?

Usually transactions are instant. However in rare cases it can take up to 48 hours for transactions to process through Apple or Google and then make it into your game. It is also recommended to restart the app by fully closing and re-opening it. Sometimes a fresh connection to the servers can trigger the in-app currency to appear.

If it's been 48 hours and still nothing has happened, please contact Apple or Google directly for more information.

My child accidentally made an in-app purchase. Can I get a refund?

As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. In rare cases, exceptions can be applied.

If the purchase was made on an Apple (iOS) device:
For purchases made on an iOS device, Digit Ink W.L.L is not able to handle refunds directly. Please visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.

If the purchase was made on a Google (Android) device:
Please send an email to; support@digitink.net or contact us directly through in-game support by going to Settings > Help & Support and then tap "Contact Us" in the upper right hand corner. In your message please state the name of the game the purchase was made in and add the receipt of the purchase. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible. Receipts for transactions have been emailed to you by Google after each purchase.

Please note: Receipts for any transactions are emailed to you by Apple or Google soon after each purchase. However, purchases may be bundled together if you've bought multiple items and might take longer. These post-purchase processes are subject to change by Apple or Google. Digit Ink W.L.L doesn't offer any billing programs.

Where do I find my purchase history?

To review your purchase history, please check the guides below:

Android

• Enter payments.google.com, then log in with your desired Google account
• Select "Transactions" to display your Play Store order history.
• Choose an individual entry to view its corresponding receipt.
iOS
• Open iTunes on your computer.
• Select your username (this should be your e-mail address), and choose "Account"
• Scroll down to "Purchase History", and choose "See All"

I’ve seen another site that offers in-game products for Digit Ink W.L.L games. Can I buy from them?

If you want to make an in-app purchase, the only way is to buy through the game itself on your mobile device. Beware of any third party sites that promise you enhancements for our games (like “free gem” websites, etc). These sites may collect your personal information, money, or both, and often never deliver the promised in-game products. Selling, redeeming or trading virtual in-game currency is otherwise not allowed by our Terms of Service.

IMPORTANT: As with anything related to the Internet, always keep your passwords to yourself and consider changing them on a regular basis. Digit Ink W.L.L will never ask you for your game account password(s) or credit card information.

I’ve received a bill for a purchase I didn’t make. What should I do if I suspect fraudulent activity?

If neither you nor anyone else who has access to your device have played one of our games, but you have been billed for a purchase(s) made within our games, it is likely that your Google or Apple account was compromised. If so, immediately contact Apple or Google by following the instructions below:

For Apple (iOS) devices:
Visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.

For Google (Android) devices:
Please send an email to support@digitink.net or contact us directly through in-game support by going to Settings > Help & Support and then tap "Contact Us" in the upper right hand corner. In your message please state the name of the game the purchase was made in and add the receipt of the purchase. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible. Receipts for transactions have been emailed to you by Google after each purchase..

If you’ve already contacted Apple or Google about suspected fraudulent activity and they’ve sent you to us, please contact us at support@digitink.net. Be sure to include specific details like what happened and when, transaction ID receipts, relevant screenshots, etc.

How can I contact Digit Ink W.L.L?

Like we said, we’re here to help! If you have any more questions, there are several ways you can contact us!

CAN I CALL Digit Ink W.L.L?

We don't offer support via phone but we are easy to reach either directly from within the game or via email. Our well trained support staff is happy to answer your questions 24/7 in the following languages: Arabic, Dutch, Chinese (Simplified & Traditional), English, Farsi, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, Turkish and Vietnamese.

HOW TO CONTACT US DIRECTLY FROM WITHIN THE GAME

• Open the game
• Open settings (tap on the gear-wheel icon)
• Tap on "Help & Support"
• Tap on "Contact Us" in the upper right corner

OR in case that option is not given

• Open any given FAQ
• Scroll down
• Tap "No" where it says "Was this helpful"
• Tap "Contact Us"

CONTACT VIA EMAIL

You can send us an email at support@digitink.com. In your email, be sure to include any specific details that might be useful, like what happened and when, possible transaction ID receipts, relevant screenshots, etc.

WHERE IS Digit Ink W.L.L LOCATED?

Digit Ink W.L.L's Headquarter is in Helsinki, Finland. Additionally we have offices in San Francisco, Tokyo, Shanghai Seoul, Doha and Qatar.

Safety Checklist

Digit Ink W.L.L's games are made to be enjoyed. They can be a great way to destress and take a break. If you feel as though your child isn't having much fun with the games, then don't be afraid to speak to them about it. Below is a list of things that are worth discussing with your child.

• HAVE A CONVERSATION WITH YOUR CHILD ABOUT GAMING

  Talk about your child's gaming habits. Encourage them to speak to you about anything that upsets them.

• FAMILIARIZE YOURSELF WITH THE GAME AND ITS REPORTING OPTIONS

  We recommend showing interest and even playing the game with your child at regular intervals. Helpful hint: go through in-game tutorials and game guides together in order to make sure you both understand how the game works. In particular, you and your child should know how to use the mute and report tool.

• CHECK YOUR CHILD'S USERNAME

  Make sure your child's in-game nickname is not their real name. You might also want to check if their nickname is inappropriate.

• CHECK IN-APP PURCHASE SETTINGS

  Get familiar with ways to restrict or turn off in-app purchases on your child's device.

• TALK WITH YOUR CHILD ABOUT THE RISKS OF SHARING INFORMATION ONLINE

  Carefully discuss the dangers of talking to strangers online. They should develop a healthy skepticism of who they're talking to and about what. Key things they should NOT share include: gender, age, location, ethnicity, religion, sexuality, height, hobbies

• REPORT / GET HELP

  If all things fail and your child runs into in-game problems, report it so we can help.

Online Slang Guide

A unique new language has emerged online, especially in games. Below are some commonly used terms, in addition to what they mean. This might come in handy when having a conversation with your child about gaming.

Word	Meaning
Noob, n00b	Someone who is new to the game, or acts as though they are new to the game
Scrub	An unskilled player
Troll	People who taunt, tease or bait other players for a reaction
Spamming	When someone repeatedly sends messages or requests
BM'ing	Short for "Bad Mannering" - usually involves taunting or poor sportsmanship
Doxxing	Broadcasting someone's personal information against their will
SWATing	Sending police to someone's home address
pwnd / pwn3d	Synonym for "Owned" - term is used when authoritatively outplaying someone else
Griefer	Similar to troll, someone who ruins a players battle or undermines their effort in the game, causing grief
Grooming	Befriending and establishing an emotional connection with a child to lower the child's inhibitions with the object of sexual abuse
Other	Online Slang Guide

Thanks for your help in making our games as safe and as fun as possible!

- Your friends at Digit Ink W.L.L

Safe and Fair Play Policy

Thanks for your interest in safe and fair play!

We consider providing a fair and secure gameplay environment a top priority. In pursuing that goal, we do not tolerate cheating or abusive behavior. We expect our players to play fairly and by the rules of the game at all times.
Misconduct with any of the practices listed below or our Terms of Service, will lead to penalties such as, including but not limited to, revoked in-game currency, temporary game suspension and permanent game account closure.

Help us create a great gaming environment, and safeguard your account and device by keeping the following in mind while playing:

DISRUPTIVE BEHAVIOUR

We're all here to enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That's fine, but being abusive towards others drains the fun from the game.

When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used in your team's name and description.

Here are a few examples of that we consider inappropriate:

• Hate speech, racism and other discriminatory language
• Obscene or sexually explicit banter
• Threats or harassment
• Excessive swearing
• Bullying
  

Report! If you encounter another player misbehaving towards yourself or others, please let us know by using the report button inside the chat. Reports are reviewed by our trained moderators who will take appropriate action.

Consequences of misconduct: Disruptive behavior can lead to temporary and even permanent game account closure. Making false reports just to get someone banned can lead to the same.

USE OF THIRD PARTY SOFTWARE

Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while putting your account and privacy at risk.

Third party software includes:

• Hacks, "mods", or programs that unfairly alter game functionality
• "Bots", or gameplay automation services or scripts
• Any other programs that aim to modify or provide unearned progress

Consequences of misconduct: Trying to gain an unfair advantage by using prohibited 3rd party software will result in a permanent ban for any offending account(s).

UNAUTHORIZED GEM BUYING/SELLING

Certain websites and individuals might offer cheaper gems/diamonds. Don't be fooled - it's a scam.

Such services request private login data (such as your Digit Ink W.L.L, ID, Apple ID, Google Play credentials, etc) in order to access your game account. These vendors will gain access to your account and oftentimes, hijack the account and try selling it to other players.

IMPORTANT: If you release your private information/credentials to 3rd parties, you're permanently placing your game and financial/online security in a high-risk situation.

Consequences of misconduct: Purchasing gems or diamonds from 3rd party vendors can lead to revoked in-app currency and can even get your account permanently banned.

BUYING, SELLING AND SHARING GAME ACCOUNTS

Selling, buying, sharing or giving game accounts to other players is against our Terms of Service and never endorsed by Digit Ink W.L.L.

Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises.

The risks surrounding account sales are:

• The seller may take your money and never give you the account
• You cannot be sure that the seller won't continue using the account
• They may be selling the same account to multiple people
• The account status is unknown; it could already be poised for permanent ban
• The account will never be secure; Digit Ink W.L.L cannot provide support for compromised accounts
• If you choose to spend money on the account, it is still in danger of permanent closure due to breach of our ToS

Help stop this nasty practice by refusing to sell your account, and reporting those who do!

Note: Also sharing an account between multiple players in order to gain competitive advantages is against our ToS.

Consequences of misconduct: We cannot guarantee the security of any account that has been passed from one player to another; we reserve the right to permanently ban any account that has been transferred between players.

OTHER UNACCEPTABLE BEHAVIOUR

• Digit Ink W.L.L Staff impersonation
• Phishing other players' accounts
• Refund abuse
• Knowingly exploiting a bug
• Messing with Matchmaking
• Match fixing
• Encouraging others to break the rules
• Asking for or providing personal contact information
• Misuse of in-game chat for Advertising, Spamming & Scamming
• Political statements of affiliation, support, or opposition

HOW WE ENFORCE FAIR PLAY

Whenever we can, we aim to prevent cheating and disruptive behaviour in our games e.g. we implemented systems that proactively prevent players from using inappropriate language and/or 3rd party software. Where we cannot implement preventative methods, we use a mix of automated and manual review systems. To achieve a fair playing field for every player, we aim to enforce all rules equally to everyone. While much of our systems are automated, we also employ trained moderators who focus on leaderboards, tournament participants and community sourced reports. If you feel like you have received an unjustified penalty, please contact support and we will review your case.