Thank you for playing our games! This Privacy Policy describes:
This Privacy Policy applies to Digit Ink games, store, sites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on Digitink.net If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each Digit Ink game, so we can reply to you more quickly. Alternatively, you may contact:
Name of the controller: Digit Ink W.L.L.
Address: Abdulrahman Ibn Jassim street, area 90, building 16, Qatar
Attn: Privacy
email: support@digitink.net
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
You also have the option to create an ID using your email address or other contact information.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
We use your data for a variety of business purposes, such as:
To perform the contract, we process data necessary to
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
To show you personalized advertisements in the Service and elsewhere (including email) we have a legitimate interest to process necessary data to
For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.
Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy; Digit Ink Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent, we may process your data for additional purposes.
We may also collect and use your device identifiers to display and personalize in-game ads as explained below. Where applicable, we may collect your advertising identifier, IP address and device ID for these purposes. Under applicable privacy laws, including the General Data Protection Regulation (GDPR), we are required to ask your consent to do so.
This data is shared with your consent so that our ad partners can deliver the right ad and optimize the ad content to make sure you don’t see the same ad multiple times. We share your device identifiers with selected partners for such ad delivery and personalization.
The partners operate the ad network and mediation platform, as well as facilitate and participate in ad inventory bidding. The partners may also use the device identifiers for fraud detection purposes based on their legitimate interest. For more information, please check the partners’ privacy policies.
ironSource Privacy Policy: https://developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/#step-1
Vungle Privacy Policy: https://vungle.com/privacy/
Google Privacy Policy: https://policies.google.com/privacy
Apart from Digit Ink, your data can be accessed by others in the following situations:
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Digit Ink has vendors who help us to provide the Service. These vendors process your data only at and according to Digit Ink´s instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.
In order to verify payments (with payment providers such as Paypal) and combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
The Service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs) and in-game advertising.
Facebook
Privacy Policy: https://www.facebook.com/about/privacy
Google
Privacy Policy: https://policies.google.com/privacy
Kakao
Privacy Policy: https://www.kakao.com/policy/privacy
Snap
Privacy Policy: https://www.snap.com/en-US/privacy/privacy-policy
TikTok
Privacy Policy: https://www.tiktok.com/legal/privacy-policy?lang=en
Twitter
Privacy Policy: https://twitter.com/en/privacy
Unity Technologies
Privacy Policy: https://unity3d.com/legal/privacy-policy
QQ
Privacy Policy: https://www.imqq.com/privacy/privacy_En.html
These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
These partners may access data regarding your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we have collected about you with third-party advertising partners. These advertising partners may use this data (and similar data collected from other services) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” If you prefer not to share your personal data with third-party advertising partners, you may follow the instructions in “Your Rights and Options” below.
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards that we may use include standard contractual clauses approved by EU Commission and other lawful safeguards.
You may opt out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications, or by changing your in-game settings. The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our Digit Ink Terms of Service or this Privacy Policy.
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and turning off “Allow Apps to Request to Track” or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
You can also opt out from personalized in-game offers through the options provided in the game settings (where applicable).
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may also contact your local data protection authority within the European Economic Area, Switzerland or UK for unresolved complaints.
If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us” above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account (for example through Digit Ink ID), or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.
You have the right not to receive discriminatory treatment as a result of your exercise of these rights.
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.
We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to
You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
The following section applies to only to residents of California.
The categories of personal data we have collected in the preceding 12 months, and the sources of said data, are described in the section “THE DATA WE COLLECT” in the global privacy policy.
The business or commercial purposes for collecting your personal data are described in the section “WHY DO WE COLLECT YOUR DATA” in the global privacy policy.
We do not “sell” your personal data with third parties as most people would understand that term. However, we may share your cookie information and advertising identifiers with our third-party advertising platforms to deliver interest-based advertisements, attribute installs and optimize campaign performance. To the extent that practice is considered a “sale” under the CCPA, you may opt out of said sharing by following the steps described in “Opt-out of targeted advertising” in the global privacy policy.
We do not have actual knowledge of any sale of personal data of minors under 16 years of age, as the term “sale” is defined under the CCPA.
In the preceding 12 months, we have disclosed the following categories of personal data as part of our Services:
| Category of Personal Data Collected | Examples of Data Collected by Digit Ink | Categories Of Third Parties Who May Receive Personal Data For A Business Purpose |
|---|---|---|
| Identifiers. | A real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. | Other Players (username and profile only) Service Providers Business Partners Advertising Networks (Advertising identifier and IP address only) |
| Personal data categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name or telephone number. | Service Providers |
| Protected classification characteristics under California or federal law. | Age. | Service Providers Advertising Networks (for compliance purposes only) |
| Commercial information. | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Service Providers Advertising Networks |
| Internet or other electronic network activity. | Browsing history, information on a consumer's interaction with an internet website, application, or advertisement. | Service Providers Advertising Networks |
| Inferences drawn from other personal data to create a profile about a consumer. | Profile reflecting a consumer's preferences, characteristics and behavior. | Service Providers |
In addition to the sharing described above, we may share any information we collect about you with our affiliates, to protect us or others, or in the event of a merger, sale, or other asset transfer. See the section “WHO CAN SEE YOUR DATA” in the global privacy policy for more information.
Your rights under California law are described in the section “Your Rights and Options” in the global privacy policy.
The terms of this agreement ("Terms of Service") govern the relationship between you and Digit Ink W.L.L , a Qatari company (business ID 118105) having its registered office at Abdulrahman Ibn Jassim street, area 90, building 16, Qatar, (hereinafter "Digit Ink" or "Us" or "We") regarding your use of Digit Ink's games, store, sites and related services (the "Service"). Use of the Service is also governed by Digit Ink's Privacy Policy and other relevant policies, which are incorporated herein by reference.
Before accessing or using the Service, including browsing any Digit Ink website or accessing a game, you must agree to these Terms of Service and the Privacy Policy. A guest account may be created for you for the use of the Service, and you may also be required to register an account on the Service (collectively "Account"). These Accounts include, for example, game Accounts and Digit Ink ID. By using or registering for an Account or otherwise using the Service, you affirm that you are the legal age of majority in your country of residence. If you are not, your legal guardian must review and agree to these Terms of Service.
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.
IMPORTANT NOTICE: For U.S. and Canadian residents, you also agree that disputes with Digit Ink must be resolved on an individual basis through final and binding arbitration as described in Section 8 (“Dispute Resolution”).
Digit Ink reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of Service, its Privacy Policy and other relevant Digit Ink policies at any time by posting the amended terms on the Service. You will be deemed to have accepted such changes by continuing to use the Service. If at any point you do not agree to any portion of the then-current version of our Terms of Service, the Digit Ink Privacy Policy, or any other Digit Ink policy, rules or codes of conduct relating to your use of the Service, your right to use the Service shall immediately terminate, and you must immediately stop using the Service.
Subject to your agreement and continuing compliance with these Terms of Service and any other relevant Digit Ink policies, you have a non-exclusive, non-transferable, non-sublicensable, revocable and limited right to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
The following restrictions apply to the use of the Service:
You may be required to select a password for your Account, or you may also use other credentials to access the Account ("Login Information"). You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify Digit Ink and modify your Login Information. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your Account.
Digit Ink reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party's rights.
Unless you are using Digit Ink ID, the Service supports only one Account per game on a supported device.
Any use of the Service in violation of these Use Limitations is strictly prohibited, can result in the immediate revocation of your limited right and may subject you to liability for violations of law.
You agree that you will not, under any circumstances:
Digit Ink reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms of Service or the Service itself. Digit Ink reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part.
WITHOUT LIMITING ANY OTHER REMEDIES, DIGIT INK MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR PORTIONS THEREOF WITH OR WITHOUT NOTICE TO YOU (i) IF YOU ARE, OR DIGIT INK SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH THESE TERMS OF SERVICE; OR (ii) FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE. YOU CAN LOSE YOUR USERNAME AND PERSONA IN THE SERVICE AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED VIRTUAL ITEMS AND PURCHASED VIRTUAL ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND DIGIT INK IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.
DIGIT INK RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.
Digit Ink reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your right to use the Service or a part thereof will be automatically terminated. In such event, Digit Ink shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service. Termination of your Account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.
You may terminate your Account at any time and for any reason by emailing Support@digitink.net, informing Digit Ink that you wish to terminate your Account.
All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using a Digit Ink game client, and the Digit Ink game clients and server software) are owned by Digit Ink. Digit Ink reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service.
NOT WITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF DIGIT INK.
Digit Ink owns, has licensed, or otherwise has rights to use all of the content that appears in the Service or in Digit Ink games. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Service, including without limitation the virtual items, content, features, goods, services or currency appearing or originating in any Digit Ink game, whether earned in a game or purchased from Digit Ink, or any other attributes associated with an Account or stored on the Service.
"User Content" means any communications, images, sounds, and all the material, data, and information that you upload or transmit through a Digit Ink game client or the Service, or that other users upload or transmit, including without limitation any chat text. By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant that such transmission or submission is (a) accurate and not confidential or misleading; (b) not in violation of any laws, contractual restrictions or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the User Content; (c) free of viruses, adware, spyware, worms or other malicious code; and (d) you acknowledge and agree that any of your personal information within such content will at all times be processed by Digit Ink in accordance with its Privacy Policy.
Digit Ink assumes no responsibility for the conduct of any user submitting any User Content and assumes no responsibility for monitoring the Service for inappropriate content or conduct. We do not, and cannot, pre-screen or monitor all User Content. Your use of the Service is at your own risk. By using the Service, you may be exposed to User Content that is offensive, indecent, or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Service. At our discretion, our representatives or technology may monitor and/or record your interaction with the Service or communications (including without limitation chat text) when you are using the Service.
By entering into these Terms of Service, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.
Digit Ink reserves the right in its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content (including without limitation your User Content) without notice for any reason or for no reason at any time. If at any time Digit Ink chooses, in its sole discretion, to monitor the Service, Digit Ink nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content.
The Service may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics. Digit Ink cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don't want others to use, do not post it on the Service. Digit Ink shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.
You are solely responsible for the information that you post on, through or in connection with the Service and that you provide to others. Digit Ink may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of Digit Ink violates these Terms of Service.
You hereby grant to Digit Ink an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Service, including marketing and promotions of the Service. You also hereby grant to Digit Ink the right to authorize others to exercise any of the rights granted to Digit Ink under these Terms of Service. You further hereby grant to Digit Ink the unconditional, irrevocable right to use and exploit your name, likeness and any other information or material included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. Digit Ink does not claim any ownership rights in your User Content and nothing in these Terms of Service is intended to restrict any rights that you may have to use and exploit your User Content. Digit Ink has no obligation to monitor or enforce your intellectual property rights in or to your User Content.
You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service and/or Digit Ink games. Digit Ink reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with Digit Ink to investigate any suspected unlawful, fraudulent, or improper activity, including, without limitation, granting Digit Ink access to any password-protected portions of your Account.
If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
In the Service you may purchase, with "real world" money, a limited, personal, non-transferable, non-sublicensable, revocable right to use (a) virtual currency, including but not limited to virtual cash or diamonds, all for use in Digit Ink games; (b) virtual in-game items, content or features; and (c) other goods or services (points a – c are jointly referred to as "Virtual Items"). You are only allowed to purchase Virtual Items from us or our authorized partners through the Service, and not in any other way.
You expressly agree that we will start the performance of the purchase agreement of Virtual Items or any other digital content before the expiration of any statutory withdrawal period defined in applicable laws. You give explicit prior consent that the content you have purchased will be delivered to you before the withdrawal period ends and you thereby loose the statutory right of withdrawal.
Digit Ink may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice. To the fullest extent under applicable law, Digit Ink shall have no liability to you or any third party in the event that Digit Ink exercises any such rights.
The transfer of Virtual Items is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, purchase, redeem or otherwise transfer Virtual Items to any person or entity or attempt any of the aforesaid, including but not limited to Digit Ink, another user or any third party.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE EXCEPT WHERE REQUIRED UNDER APPLICABLE LAW. Please see our Children’s Privacy Policy for more information regarding purchases made by minors.
The provision of Virtual Items for use in Digit Ink games is a service provided by Digit Ink that commences immediately upon acceptance by Digit Ink of your purchase.
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Digit Ink may revise the pricing for the Virtual Items offered through the Service at any time. YOU ACKNOWLEDGE THAT DIGIT INK IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
You understand that the Service is an evolving one. Digit Ink may require that you accept updates to the Service and to Digit Ink's games you have installed on your device or computer. You acknowledge and agree that Digit Ink may update the Service and Digit Ink games, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play Digit Ink games.
WITHOUT LIMITING DIGIT INK'S LIABILITY UNDER SECTION 7 BELOW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. DIGIT INK DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGIT INK SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DIGIT INK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, DIGIT INK SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO DIGIT INK IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO DIGIT INK DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND DIGIT INK'S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH DIGIT INK IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF DIGIT INK OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF DIGIT INK.
You agree to indemnify, defend and hold Digit Ink (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
You and Digit Ink agree that the processes for dispute resolution described in this agreement will apply to any dispute or claims related to these Terms of Service, the Privacy Policy, or the Service. Disputes include any claims of any kind, including but not limited to legal, equitable, or statutory claims. Processes for dispute resolution will apply even if you stop using your Account, delete your Account, or stop using the Service. They will also apply to disputes that arose before we entered into this agreement.
Sections 8.1 to 8.6 apply to you if you are a resident of the United States or Canada. They do not apply to you if you are a resident of any other country.
You must try to informally resolve any dispute directly with Digit Ink for at least thirty (30) days before you start an arbitration. The informal dispute resolution process starts when you give Digit Ink written notice of the dispute through Support@digitink.net.
Agreement You and Digit Ink agree to resolve any disputes exclusively in final and binding arbitration as follows:
Either you or Digit Ink may choose to submit any dispute for resolution exclusively by final and binding arbitration unless the claim is within the exceptions described below. If you or Digit Ink brings a claim in court that can be resolved by arbitration under this section, then either party can ask the court to order the parties to resolve the claim by arbitration. The arbitrator will have the exclusive authority to decide whether any portion of Section 8 (“Dispute Resolution”) is valid or enforceable, or whether it applies to a claim.
An arbitration proceeding will be held before a neutral arbitrator. This means you and Digit Ink agree to give up the right to resolve the dispute in a trial before a judge or jury. Arbitration has different rules than more formal lawsuits. For example, the ability to force the other side to share information may be more limited than the process called discovery in formal lawsuits. After the arbitrator decides the outcome, that decision will be final. You or Digit Ink can ask the arbitrator to put a decision or award and the reasons for it in writing. Either of us can ask a court to confirm or enter the arbitrator’s final decision or award, which will make it the same as a court judgment. You and Digit Ink will generally not be able to change the outcome of arbitration through courts outside of very limited circumstances.
The arbitration will be run by the American Arbitration Association (“AAA”). AAA’s rules and procedures will be used for the arbitration, including the Consumer Arbitration Rules. But if there is a conflict between these Terms of Service and AAA’s rules and procedures, then we will follow these Terms of Service. To review AAA’s Rules or to start arbitration, you can go to AAA’s website. If either of us decide to start arbitration, we agree to provide the other party with a written Demand for Arbitration as specified in the AAA Rules.
The fees for arbitration will be determined by AAA’s Consumer Arbitration Rules. If the arbitrator decides that those fees are excessive, Digit Ink will pay the fees. Each side will pay their own attorneys’ fees and costs unless the claims allow for to the prevailing party to recover attorneys’ fees and costs, in which case the arbitrator may award them under the applicable law. If either party unsuccessfully challenges the validity of the arbitrator’s decision or award through a subsequent court case, the unsuccessful party shall pay the opposing party’s costs and attorneys’ fees associated with the challenge.
The arbitration will take place either in San Francisco, California, USA or in the county or province where you reside.
You and Digit Ink agree that the arbitration agreement in Section 8.2 will not apply to the following disputes:
Any dispute not subject to arbitration under these exceptions shall be resolved by a court of competent jurisdiction as described in Section 10 (“Venue for Disputes Not Subject to Arbitration”).
You and Digit Ink agree that we can only bring claims against each other on an individual basis.That means:
If this section (Section 8.5 “No Class Actions”) is found to be unenforceable or invalid, then the entirety of Section 8, including Sections 8.1 to 8.6, shall be void.
You can choose to opt out of and not be bound by the Arbitration Agreement and No Class Action provisions above (Sections 8.1 to 8.5) by sending written notice of your decision to opt out to Support@digitink.net with the subject line “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT.” You must send us this notice within thirty (30) days of your first use of the Service or availability of this opt-out, whichever is later. If you do not send us a notice within that time, you will be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Digit Ink also will not be bound by them.
If you are a consumer based in the EU or EEA, you may make use of the Online Dispute Resolution platform offered by the European Commission as an out-of-court alternative to resolve disputes. You may also recourse to alternative dispute resolution and refer a dispute to the consumer disputes board or other corresponding out-of-court institution in your domicile.
If you are a resident of the United States or Canada: (1) the United States Federal Arbitration Act (including its procedural provisions) governs the interpretation and enforcement of the agreement to arbitrate and no class actions provisions of Section 8, and (2) any dispute arising out of or related to these Terms of Service, the Privacy Policy, or the Service shall be governed in all respects by the laws of the State of California, USA without regard to conflict of law provisions.
If you are a resident outside of the United States and Canada, you agree that any claim or dispute arising out of or related to these Terms of Service, the Privacy Policy, or the Service shall be governed by the laws of Qatar without regard to conflict of law provisions.
If you are a resident of the United States or Canada, you agree that any claim or dispute you may have against Digit Ink that is not subject to arbitration under Section 8 must be resolved exclusively by a federal or state court located in San Francisco, California. You and Digit Ink consent to venue and personal jurisdiction in San Francisco, California for all such claims or disputes.
If you are a resident outside of the United States and Canada, you agree that any claim or dispute you may have against Digit Ink must be resolved exclusively by a court located in Doha, Qatar.
You and Digit Ink agree that if any portion of these Terms of Service or of the Digit Ink Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the terms, which shall continue to be in full force and effect.
Digit Ink may assign or delegate these Terms of Service and/or the Digit Ink Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without Digit Ink's prior written consent, and any unauthorized assignment and delegation by you is ineffective.
Digit Ink may publish additional policies related to specific services such as forums, contests, or loyalty programs. Your right to use such services is subject to those specific policies and these Terms of Service.
These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein (including the Digit Ink Privacy Policy), contain the entire understanding of you and Digit Ink, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.
The failure of Digit Ink to require or enforce strict performance by you of any provision of these Terms of Service or the Digit Ink Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of Digit Ink's right to assert or rely upon any such provision or right in that or any other instance.
The express waiver by Digit Ink of any provision, condition, or requirement of these Terms of Service or the Digit Ink Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
Except as expressly and specifically set forth in this these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by Digit Ink shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of Digit Ink.
We may notify you via postings in our games, on Digitink.net via e-mail or any other communications means to contact information you provide to us. All notices given by you or required from you under these Terms of Service or the Digit Ink Privacy Policy shall be in writing and addressed to: Digit Ink W.L.L. Attn: Support, Abdulrahman Ibn Jassim street, area 90, building 16, Qatar, with a copy to Support@digitink.net
You acknowledge that the rights granted and obligations made under these Terms of Service to Digit Ink are of a unique and irreplaceable nature, the loss of which shall irreparably harm Digit Ink and which cannot be replaced by monetary damages alone so that Digit Ink shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.
You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any Digit Ink game, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 7 (if any).
Digit Ink shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Digit Ink, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Digit Ink's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
If you play To Meteora and are under 13 years old, this page is for you. We explain what information we receive about you or your mobile phone, what we do with it, who we share it with, and what rights you and your parent or guardian have.
There is more detail about this in our main Privacy Policy. Still, to get more information, you (or your parent or guardian) can also use our webform to submit a request or email us at:
Support@digitink.net.
Hi! We are Digit Ink W.L.L, and we operate the game called To Meteora.
When you play To Meteora, we collect information about you to allow you to play the game, including your personal data, that is, information that could lead us to identify you or your parents or guardians, like your name or email address.
We may collect information about you like:
You have the same rights that adults have when it comes to your personal information. That includes knowing information we have collected about you, correcting wrong information, deleting or stopping the collection of information about you. Your parent or guardian will look after these rights until you are over 13 years old. Suppose your parent or guardian asks us to stop collecting information from you. This could mean you no longer can play To Meteora or use certain features, like voice chat. Your parent or guardian may also see and change how we can share information about you by signing into the Parent Portal with the email address you gave us. To learn more about your rights over your information, you can look for more details in our main Privacy Policy.
We have created a specific webform to facilitate submitting requests relating to your rights. You can also email us at: Support@digitink.net.com if you have any questions about your rights and how we use your information.Depending on where you are in the world, we may need to obtain your parent or guardian's authorization to allow you to play with voice chat. We call that "parental consent". In that case, we'll ask you to inform us what your parent or guardian's email address is. We'll contact them to obtain their permission before enabling voice chat.
We may make changes to this policy. If so, we will change the date at the top of this page. If it's a big change, we may let your parents know by sending them an email.
We must collect information about you and your activities in To Meteora to make To Meteora work. We also collect information about how you are playing To Meteora so we can remember your preferences, keep To Meteora secure, keep improving it and make it more appealing to you. We collect information to understand who is playing. To Meteora and whether we need your parent or guardian's consent for certain parts of To Meteora, like voice chat. When we need to get parental consent. we need your parent or guardian's email address to ask them for permission to let you use certain parts of To Meteora. If you ask us a question, we collect your information so we can respond to your question. We collect your text chats so you can communicate with other players while you play To Meteora. Collecting text chats is also important for making To Meteora safe for everyone. We also use information to put ads in To Meteora so we can promote other apps and services. The ads displayed in To Meteora are general, meaning that they are not targeted at a particular person and are not based on information about you.
Our games are globally available for free on iOS or Android phones and tablets. To start playing one of our games, the games' app has to be downloaded to the device via the Play Store (Android) or App Store (Apple).
Our games do not have general age limits. However, users of our games should observe that under our Terms of Service users under the legal age of majority in the country of their residence require their legal guardian’s approval of our Terms of Service before registering their account.
Please note: When you download our games from e.g. Google Play or Apple's App Store you will find published age recommendations in the apps description. However, these age or maturity classifications refer only to the content suitability (similar to movie ratings G, PG or PG-13 in the U.S., but related to gameplay, animations, etc.) according to the respective rating body responsible for such ratings. As these ratings are done independently by a third party without our contribution, they are not necessarily in line with our Terms of Service. For more info on how these categories are defined, visit these support websites for Apple and Google.
Our players are asked to set up a username during the game's tutorial. We recommend that our players choose a nickname not directly identifiable to the payers real life person to increase security and privacy. You are able to change the username through the in-game settings (open the game, tap on the gear-wheel icon and look for "change name").
We do not store any credit card information related to in-game purchases as the payment transactions are completed through Apple's App Store or Google Play (depending on your device) via the personal email address associated with that account.
When contacting our support through the in-game chat, you'll have the option to share your email address with us. We'll always ask for your consent when sending direct marketing messages to your mobile device. We won't sell or disclose your personal data to third parties for their own commercial purposes. Please find out more about our privacy and data processing practices from our Privacy Policy.
All Digit Ink W.L.L games have an in-game chat functionality. Many of our players enjoy interacting with one another through chat in our games, and we work hard to maintain a safe and secure environment for that.
In all our games, players can talk to other players via various channels depending on the game.
In To Meteora, users have access to a public chat room with other players from around the world. This is called global chat or just "global".
Although Digit Ink W.L.L Chat only allows text messaging, it is still worth reminding young people about their own digital footprint. Once shared, messages can be copied, re-shared and posted anywhere online.
We display regular warnings against sharing personal information. If issues arise, our games contain easy to access tools for players to report any offensive, insulting or inappropriate behaviour to us. In global chat users have the option to mute players whose messages they do not want to see. This means that they will not see messages posted in chat by this user.
All team chats also have a profanity filter. It's a good idea to advise your child that if they are chatting with someone they don't know and are uncomfortable with, they should exit the team/game and speak to you about it. Users can leave a team whenever they want to. Furthermore a report functionality is directly accessible from within the chat. Read more about that in the next section.
Digit Ink W.L.L does not process payments for in-app purchases, or have access to credit card information. Payment transactions themselves are processed through the App Store or Google Play (depending on your device) via the personal email address associated with that account. Transaction receipts are emailed to you by Apple or Google after each purchase. Sometimes, purchases may be bundled together if you've bought multiple items, and it might take a few days for you to receive the receipt. These post-purchase processes are subject to change by Apple or Google. Digit Ink W.L.L doesn't offer any billing programs.
We don't process payments for in-app purchases, nor do we have access to any of your payment information. That's because the payment transactions themselves are completed through Apple's App Store or Google Play (depending on your device) via your personal email address associated with that account. Receipts for these transactions are emailed to you by Apple or Google after each purchase (though please note that any post-purchase processes are controlled by Apple or Google and are subject to change by them).
Usually transactions are instant. However in rare cases it can take up to 48 hours for transactions to process through Apple or Google and then make it into your game. It is also recommended to restart the app by fully closing and re-opening it. Sometimes a fresh connection to the servers can trigger the in-app currency to appear.
If it's been 48 hours and still nothing has happened, please contact Apple or Google directly for more information.
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. In rare cases, exceptions can be applied.
If the purchase was made on an Apple (iOS) device: For purchases made on an iOS device, Digit Ink W.L.L is not able to handle refunds directly. Please visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.
If the purchase was made on a Google (Android) device: Please send an email to; support@digitink.net or contact us directly through in-game support by going to Settings > Help & Support and then tap "Contact Us" in the upper right hand corner. In your message please state the name of the game the purchase was made in and add the receipt of the purchase. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible. Receipts for transactions have been emailed to you by Google after each purchase.
Please note: Receipts for any transactions are emailed to you by Apple or Google soon after each purchase. However, purchases may be bundled together if you've bought multiple items and might take longer. These post-purchase processes are subject to change by Apple or Google. Digit Ink W.L.L doesn't offer any billing programs.
To review your purchase history, please check the guides below:
If you want to make an in-app purchase, the only way is to buy through the game itself on your mobile device. Beware of any third party sites that promise you enhancements for our games (like “free gem” websites, etc). These sites may collect your personal information, money, or both, and often never deliver the promised in-game products. Selling, redeeming or trading virtual in-game currency is otherwise not allowed by our Terms of Service.
IMPORTANT: As with anything related to the Internet, always keep your passwords to yourself and consider changing them on a regular basis. Digit Ink W.L.L will never ask you for your game account password(s) or credit card information.
If neither you nor anyone else who has access to your device have played one of our games, but you have been billed for a purchase(s) made within our games, it is likely that your Google or Apple account was compromised. If so, immediately contact Apple or Google by following the instructions below:
Visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.
Please send an email to support@digitink.net or contact us directly through in-game support by going to Settings > Help & Support and then tap "Contact Us" in the upper right hand corner. In your message please state the name of the game the purchase was made in and add the receipt of the purchase. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible. Receipts for transactions have been emailed to you by Google after each purchase.
If you’ve already contacted Apple or Google about suspected fraudulent activity and they’ve sent you to us, please contact us at support@digitink.net. Be sure to include specific details like what happened and when, transaction ID receipts, relevant screenshots, etc.
Digit Ink W.L.L's games are made to be enjoyed. They can be a great way to destress and take a break. If you feel as though your child isn't having much fun with the games, then don't be afraid to speak to them about it. Below is a list of things that are worth discussing with your child.
If you want to know more about your information, you (or your parent or guardian) can use our webform to submit a request or email us at: support@digitink.net.
Thanks for your interest in safe and fair play!
We consider providing a fair and secure gameplay environment a top priority. In pursuing that goal, we do not tolerate cheating or abusive behavior. We expect our players to play fairly and by the rules of the game at all times. Misconduct with any of the practices listed below or our Terms of Service, will lead to penalties such as, including but not limited to, revoked in-game currency, temporary game suspension and permanent game account closure.
We're all here to enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That's fine, but being abusive towards others drains the fun from the game.
When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used in your team's name and description.
Report! If you encounter another player misbehaving towards yourself or others, please let us know by using the report button inside the chat. Reports are reviewed by our trained moderators who will take appropriate action.
Consequences of misconduct: Disruptive behavior can lead to temporary and even permanent game account closure. Making false reports just to get someone banned can lead to the same.
Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while putting your account and privacy at risk.
Third party software includes:
Certain websites and individuals might offer cheaper gems/diamonds. Don't be fooled - it's a scam. Such services request private login data (such as your Digit Ink W.L.L, ID, Apple ID, Google Play credentials, etc) in order to access your game account. These vendors will gain access to your account and oftentimes, hijack the account and try selling it to other players.
IMPORTANT: If you release your private information/credentials to 3rd parties, you're permanently placing your game and financial/online security in a high-risk situation.
Consequences of misconduct: Purchasing gems or diamonds from 3rd party vendors can lead to revoked in-app currency and can even get your account permanently banned.
Selling, buying, sharing or giving game accounts to other players is against our Terms of Service and never endorsed by Digit Ink W.L.L.
Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises.
The risks surrounding account sales are:
Help stop this nasty practice by refusing to sell your account, and reporting those who do!
Note: Also sharing an account between multiple players in order to gain competitive advantages is against our ToS.
Consequences of misconduct: We cannot guarantee the security of any account that has been passed from one player to another; we reserve the right to permanently ban any account that has been transferred between players.
Whenever we can, we aim to prevent cheating and disruptive behaviour in our games e.g. we implemented systems that proactively prevent players from using inappropriate language and/or 3rd party software. Where we cannot implement preventative methods, we use a mix of automated and manual review systems. To achieve a fair playing field for every player, we aim to enforce all rules equally to everyone. While much of our systems are automated, we also employ trained moderators who focus on leader boards, tournament participants and community sourced reports. If you feel like you have received an unjustified penalty, please contact support and we will review your case.
Meteora is an animal Kingdom. The kingdom is a sacred land of beautiful nature and different environments. Various types of animals live peacefully under the rule of the Princess of Meteora. The story begins, when Princess "Tatiana" was kidnapped by the Evil Mad Cat "Chimbir".
As the story moves on, the heroes of Meteora adventure the wild to save the princess.
This notice explains how Digit Ink W.L.L (referred to as “we” in this notice) collects, stores, uses, or otherwise processes the personal data of end users of our Services as defined below (referred to as “you” in this notice), and what rights you have if we are processing your personal data.
In this notice, “Services“ refers to our Games, Websites, and any related services or properties we control; “Games” refers to our games, applications, and other products, online properties we control, including https://www.digitink.net.
The expression “your data” is used when referring to personal data that relates to you as an identified or identifiable individual.
It is important that you read this notice before accessing or using the Services so that you are aware of how and why we may use data relating to you. In addition to this notice, we encourage you to carefully review our Terms of Service, which govern your use of our Services.
By “data controller”, we mean an entity that determines how and why personal data is processed. With regard to the activities described in this notice, we are the data controller. Our company name is Digit Ink W.L.L. Our address is address Abdulrahman Ibn Jassim street, area 90, building 16, Qatar.
While operating the Services, we may share your data with partners we work with. Some of these partners are data controllers independently of us and, therefore, independently determine how and why they process your data. For more information on these partners and the ways in which they may process your data, please refer to section 6 of this notice.
In matters related to this notice, you can reach us by email at support@digitink.net
To perform our contract with you, we may process your data as necessary to:
Based on our legitimate interest to make our Services the best they can be, we may process your data to:
Based on our legitimate interest to make sure you have the best possible user experience in our Games, we may process your data to:
Advertising funds our Services and enables us to make our Games available free of charge. In our Games, we show our own ads and also ads from third parties. We also advertise outside of our Services on third-party properties such as websites or applications. This section provides more information on how we may use your data for advertising purposes, and how you can control the use of your data for these purposes.
Mobile advertising relies on the use of certain online identifiers, in particular Advertising IDs but also IP addresses or other identifiers. An “Advertising ID” is an alphanumeric string of digits provided by the operating system of a device. It is consistent across applications from different publishers. The Advertising ID is known as the Identifier for Advertisers (“IDFA”) on iOS devices and Google Advertising Identifier (“GAID”) on Android devices.
Advertising IDs are used for interest-based advertising and other advertising related purposes. You can control the extent to which your Advertising ID is used for these purposes. Using the privacy settings on your device, you can typically reset and/or limit the use of your Advertising ID. For example, you can “limit ad tracking” on iOS devices or “opt out of interest-based ads” on Android devices. These settings are specific to each device, which means that you should set them to your desired state on each of your devices individually. It may take some time for your updated settings to take effect. Please consider that resetting or limiting the use of your Advertising ID will not stop you from seeing ads, but the ads you see may be less relevant to you.
For more information on mobile privacy settings, you may refer to third-party resources such as:
https://www.networkadvertising.org/mobile-choice
When you see ads in our Games, we may share your Advertising ID and IP address with our advertising partners. Our advertising partners may also collect information directly from our Games through technologies such as software development kits (SDKs). In each case, they may use your data for a number of purposes, including to limit the number of times you see an ad or to personalize the ads you see to make them more relevant to you (for example, based on the past activity they have associated with your Advertising ID).
When you see our ads outside of our Services (for example, on third-party properties such as websites or applications), the ad network involved in delivering that ad to you may, based on information such as the past activity they have associated with your Advertising ID, have determined that you may be interested in our Services. Ad networks may also use your data to:
In addition, ad networks may provide services where they use Advertising IDs or other identifiers to find users who are likely to be interested in our Services because their past activity or interests are similar to those of others known by the ad network to use our Services.
For both ads in our Games and our ads outside of our Services, Advertising IDs or other identifiers are also used for ad measurement, which involves the collection of metrics such as total views, clicks, or installs generated by an ad. Measurement data may be directly or indirectly collected or received by multiple parties involved in ad delivery (including us and our advertising partners), for example through technologies such as web beacons inserted into ads. It is used for purposes such as to provide measurement services, to detect, investigate and prevent fraud or fraudulent behavior, or to settle payments between the parties involved in ad delivery.
Like most websites today, our Websites may use cookies or similar technologies (for example, local shared objects or web beacons).
A “cookie” is a small file your browser stores when told to do so by a website. Cookies can be set by either the website you visit (“first-party cookies”) or a third party involved in providing content, functionality, or services such as analytics or advertising for the website you visit (“third-party cookies”). Cookies are typically used to identify or “remember” your device, for example to enable functionality, facilitate audience measurement, improve performance, or store your preferences.
Using your browser or device settings, you can control the use of cookies, for example by disabling some or all cookies or configuring your browser or device to notify you when cookies are being set. However, please consider that disabling cookies may affect your ability to use the Services.
We may process the following data relating to you:
We do not expect or intend to collect or otherwise process any special categories of data relating to you. By special categories of data, we mean genetic, biometric or health information, information revealing racial or ethnic origin, sex life or sexual orientation, political opinions, religious or philosophical beliefs or trade union membership, or information about your criminal offences or convictions. Please do not provide this kind of information to us or use the Services to make it available to others.
We may collect data relating to you from the following sources:
Providing data to us is not mandatory. However, we are unable to provide the Services, or some parts or features of the Services, without processing your data. If you use our Services, we will collect data relating to you for some or all of the purposes described in this notice, depending on the Services you decide to use and your choices when using them. You have a number of options to limit or control the extent to which your data is processed. For example, you can choose to not connect your third-party accounts with our Games, use your device settings to reset or limit the use of your Advertising ID, or disable some or all cookies from your browser settings.
We may share your data with third parties to achieve the purposes described in this notice. This may include sharing data with the following types of recipients:
In addition, please consider that some information you submit or make available through the Services may be visible to other users of our Services. This typically applies to, for example, your public profile information in our Games (such as your in-game alias), your chat messages in our Games, and information used to provide social features such as clans or leaderboards.
In connection with the processing activities described in this notice, your data may be transferred to and/or processed in countries outside of the European Union (“EU”) and the European Economic Area (“EEA”). For example, a number of servers we use for hosting data are located in the United States, and some of our group companies or the service providers we use to provide the Services may be located outside of the EU and the EEA. These countries may have data protection laws that differ from the laws of your country. In these cases, we will provide appropriate safeguards to protect your personal data. These safeguards may include compliance with the European Commission’s standard contractual clauses for transfers of personal data or reliance on the EU-US Privacy Shield framework. Upon request, we can provide you a copy of the European Commission’s standard contractual clauses and further details on the applicable safeguards.
We will keep your data for as long as necessary to achieve the purpose(s) for which it was collected, including to provide you with the Services or to comply with any legal, accounting, or reporting requirements. We may periodically delete or de-identify inactive accounts or other data in our Games or other Services.
After the applicable retention period, we will either delete or de-identify your data or, if neither deletion or de-identification is possible (for example, due to data being stored on a backup server), isolate your data from further processing until deletion or de-identification is possible. We may continue to use data that is not identifiable to you (for example, aggregate data).
We have adopted measures to provide your data a level of security appropriate for the degree of risk involved with the processing activities described in this notice. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures we employ vary, but typically include, for example, encryption in transit, pseudonymization of identifying data where feasible, controls to limit access to services or systems that contain personal data, and maintaining procedures to handle any suspected security incidents.
If we are processing your data, you have the right to:
Where our processing of your data is based on your consent, you also have the right to withdraw your consent at any time. Please be aware that we may continue processing your data despite your withdrawal of consent, if we have a lawful basis for doing so.
To access your data in our Games or to request its deletion, please use the automatic tools provided in our Games. These tools are specific to each of our Games. You will find them in the game settings under “Terms & Privacy” or a similarly named option. On the same page, you can also opt out of our personalized offers, where applicable. We ask you to primarily use these tools to submit requests, because that helps us validate, process, and fulfill your request more quickly and reliably.
To unsubscribe from our marketing communications, please use the unsubscribe link provided in the messages we send. The unsubscribe link is typically found at the end of the message.
To exercise any of your rights, you may also contact us at support@digitink.net. To fulfill requests submitted by email, we may need to confirm your identity to verify your right to make the request, which may involve requesting additional information from you. For example, we may ask you to provide sufficiently detailed information about the account to which the request relates to enable us to confirm that you are the account holder or acting on their behalf. While we will usually not do so, we reserve the right to charge you an appropriate fee for the exercise of your rights where permitted by applicable laws and regulations.
Finally, you always have the right to lodge a complaint with your local data protection authority regarding our processing of your data. For more information, please contact your local data protection authority.
If you are a California resident, please be aware that under the California Consumer Privacy Act of 2018, as amended (“CCPA”), you are entitled to receive specific information on how we process your data. You also have specific rights to your data, including the right to opt out of the sale of your personal information. To review this specific information and familiarize yourself with your rights under the CCPA, please review our Supplemental Privacy Disclosure for California Residents.
Under our Terms of Service, you represent that you are at least 13 years of age. However, we do not know the specific age of individual users of our Services. If you are under 13 years of age, please do not provide your personal data (including your name, address, telephone number, or email address) to us or use the Services to make your personal data available to others.
If we discover that we hold personal data relating to a user under 13 years of age, we will take appropriate measures to ensure that we process that data according to the requirements of applicable laws and regulations or promptly delete the data from our records. If you have reason to believe we hold personal data relating to a user under 13 years of age, please contact us.
We may update this notice from time to time, for example due to changes in our operations or the legal obligations that apply to us. Updates will be made available here. We may also inform you of any changes by other means that are appropriate to the significance of the changes.
These terms of service (“TOS”) apply to you and Digit Ink W.L.L, address Abdulrahman Ibn Jassim street, area 90, building 16, Qatar regarding your use of Digit Ink games, websites, discussion forums and related services (“Services“). Use of the Services is also governed by Digit Ink ´s Privacy Notice available at Digitink.net which is incorporated by reference.
For United States residents, these TOS contain a binding arbitration clause in Article 8 and a class-action waiver that affects your rights about how to resolve disputes. If you live in the United States, please read it carefully. Except where you opt out, and except for certain types of disputes described in Section 8, you agree that any disputes arising between you and Digit Ink will be resolved by binding, individual arbitration and you waive your right to participate in any class-action lawsuit or class-wide arbitration.
As a precondition for using the Services, you must agree to these TOS. If you accept these TOS, you represent that you are age 13 or older. If you are between the ages of 13 and 17 or otherwise do not have the authority to enter into agreements such as these TOS, you represent that your legal guardian, or a holder of parental responsibility, has reviewed and agreed to these TOS.
By using or otherwise accessing the Services, you agree to these TOS. If you do not agree to these TOS, you may not use or otherwise access the Services.
Unless otherwise specified by a component of an applicable Service, the Services are free to use or download but may contain features that may allow you to make purchases within the Services.
If you access the Services from a social networking site (“SNS“), such as Facebook, you agree to comply with its terms of service as well as these TOS.
Digit Ink may issue additional policies related to specific components of the Services (including, but not limited to, forums, contests, sweepstakes or loyalty programs). Your right to use the Services is subject to such relevant policies and these TOS.
Subject to these TOS, Digit Ink hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited right and license to use the Services for your personal, non-commercial use. The rights granted to you are subject to your compliance with these TOS.
Except as previously set forth, you do not receive any other license. Digit Ink retains all right, title and interest in and to the Services, including, but not limited to, all copyrights, trademarks, trade secrets, trade names, proprietary rights, patents, titles, computer codes, audiovisual effects, themes, characters, character names, stories, dialog, settings, artwork, sound effects, musical works, gameplay recordings made using the Services, moral rights, whether registered or not and all applications thereof. Unless expressly authorized by law, the Services may not be copied, reproduced or distributed in any manner or medium, in whole or in part, without Digit Ink ’s prior written consent. Digit Ink reserves all rights not expressly granted to you herein.
The Services and its contents are licensed, not sold. You agree that you have no right or title in or to any content that appears in the Service, including, but not limited to, the Virtual Items or currency appearing in or originating from the Services, whether earned in the Services or purchased from Digit Ink or third parties.
Digit Ink may license to you certain virtual goods to be used within the Service and which you may purchase with “real world” money or which you may earn or redeem via gameplay (“Virtual Items“). Virtual Items are licensed to you on a limited, personal, non-transferable, non-sublicensable, revocable basis and are intended solely for non-commercial use.
Digit Ink may manage, control, modify or eliminate Virtual Items at any time, with or without notice.
The transfer of Virtual Items is prohibited except where expressly authorized in the Services, as applicable.
Virtual Items do not have an equivalent value in real world money and are not a substitute for real world money. Neither Digit Ink nor any other person or entity has any obligation to exchange Virtual Items for anything of value. Digit Ink is not liable for hacking or loss of your Virtual Items.
Price and availability of Virtual Items are subject to change without notice.
By law, all purchases and redemptions of Virtual Items made through the Services are final and non-refundable. You acknowledge and consent that the provision of Virtual Items for use in the Services is a process that commences immediately upon purchase and that you forfeit your right of cancelation once the process has commenced.
Accordingly, you agree that Digit Ink is not required to provide a refund for Virtual Items for any reason. You further acknowledge that you will not receive money or other compensation for unused Virtual Items, regardless of whether your loss of license under these TOS was voluntary or involuntary.
If you ask for your personal data to be deleted as described in Digit Ink ’s Privacy Notice, you will permanently forfeit all of your Virtual Items without the right to refund, as Digit Ink will no longer be able associate such Virtual Items with you.
You agree that you will not, under any circumstances:
Services may include links to third-party services (including, but not limited to, advertisements displayed by third parties) and/or the third-party services may be made available to you via Services. These services may include, but are not limited to gameplay recording and sharing, social media connectivity and advertisements. These services are subject to respective third party terms and conditions. Please read these third-party terms and conditions, carefully as they constitute an agreement between you and the relevant third-party service provider to which Digit Ink is not a party.
Certain elements of the Services may enable you to create an account or otherwise register with the Services (“Account”). You may be required to select a password for your Account or you may also use other credentials to access the Account (“Login Information“). You agree that you will not give your Login Information to anyone else or allow anyone else to use your Login Information or Account. You are solely responsible for maintaining the confidentiality of the Login Information, and you are responsible for all uses thereof, including purchases. Digit Ink may assume that anyone logging into your Account using your Login Information is either you or someone logging in with your permission.
Digit Ink reserves the right to delete your Account if Digit Ink observes no activity by you in relation to the Account for 180 days or more. In such event, you may no longer be able to access and/or use any Virtual Items associated with that Account and no refund will be offered to you.
The Services may allow you to create content, including, but not limited to, gameplay maps, characters, screenshots or videos of your gameplay (collectively “User Contributions”).
In exchange for use of the Services, you hereby grant Digit Ink a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub-licensable worldwide right and license to use your User Contributions in any way and for any purposes including, but not limited to, the right to reproduce, copy, adapt, modify, perform, display, publish, broadcast, transmit, or otherwise communicate to the public by any current or future means and to distribute your User Contributions without any further notice or compensation to you of any kind.
Where not expressly prohibited by law, you hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to Digit Ink ’s and other players’ use and enjoyment of your User Contributions in connection with the Services and related goods and services under applicable law. This grant of license to Digit Ink , and the foregoing waiver of any applicable moral rights, survives any termination of these TOS.
Digit Ink , its directors, officers and employees do not accept or consider unsolicited idea or product submissions of any kind (e.g. game or other product ideas, stories, screenplays, artwork, musical or audiovisual works, concepts or any other creative materials) in any format, by means of any transmission (“Unsolicited Content”). Please do not submit any Unsolicited Content to Digit Ink or its directors, officers or employees. However, if you submit Unsolicited Content to us, you agree that such Unsolicited Content will not be treated as confidential, regardless of what you otherwise state in your accompanying message. You further agree that such Unsolicited Content may be used and exploited by Digit Ink without compensation to you or any third party and you grant Digit Ink a perpetual, non-exclusive, irrevocable, fully paid, royalty free, sub-licensable and transferable (in whole or in part) worldwide license to use, exploit, reproduce, transmit, amend, display and exhibit Unsolicited Content in all current or future media for any purpose and to create derivative works based upon the Unsolicited Content.
Digit Ink assumes no responsibility for the conduct of other users of the Services and assumes no responsibility for monitoring the Services for inappropriate content or conduct. Digit Ink does not, and cannot, pre-screen or monitor all content or conduct of users. Your use of the Services is at your own risk.
By using the Services, you may be exposed to content or conduct that is offensive, indecent or otherwise not in line with your values. Digit Ink may utilize technology to monitor and/or record your interactions with the Services or communications (including, but not limited to, chat text) when you are using the Services. You irrevocably consent to such monitoring and recording. Accordingly, you agree that you have no expectation of privacy concerning the transmission of any content within the Services, including, but not limited to, chat text or voice communications.
Digit Ink reserves the right at its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any content made available by users of the Service without notice for any reason or for no reason at any time. If at any time Digit Ink chooses, at its sole discretion, to monitor the Services, Digit Ink nonetheless assumes no responsibility for content made available by users of the Services, and Digit Ink assumes no obligation to modify or remove any inappropriate content.
If you are a United States resident or otherwise make any claim against Digit Ink in the United States, you expressly agree that any legal claim, dispute or other controversy between you and Digit Ink arising out of or otherwise relating in any way to Services, including controversies relating to the applicability, enforceability or validity of any provision of these TOS or Digit Ink ´s Privacy Policy (collectively “Disputes”), shall be resolved in confidential binding arbitration conducted before one commercial arbitrator from the American Arbitration Association (“AAA”), rather than in a court, as described herein. The arbitration will be governed by the AAA’s commercial arbitration rules and, if the arbitrator deems them applicable, the supplementary procedures for consumer related disputes (collectively “Rules and Procedures”). You acknowledge that you are voluntarily and knowingly forfeiting your right to a trial by jury and to otherwise proceed in a lawsuit in state or federal court.
Payment of arbitration costs will be governed by the AAA’s fee schedule, unless you are able to show that your portion will be prohibitive as compared to litigation costs, in which case Digit Ink will pay as much of your arbitration costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to litigation costs. Digit Ink also reserves the right in its sole and exclusive discretion to assume responsibility for all arbitration costs imposed by the AAA. Each party agrees to pay its own attorneys’ fees and expenses unless there is a governing statutory provision that requires the prevailing party to be paid attorneys’ fees and expenses.
The arbitration may be conducted in Los Angeles, California or, upon your request, in the city closest to you location where AAA maintains an office. The arbitrator’s award shall be final and binding on you and Digit Ink and may be entered as a judgment in any court of competent jurisdiction.
For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at www.adr.org.
As an exception to the binding arbitration rule, to the extent the Dispute arises from:
then both parties agree that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in any court with jurisdiction over the other party. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such court’s jurisdiction in lieu of arbitration.
To the extent permissible under applicable law, all Disputes shall be resolved by binding confidential arbitration on an individual basis. You expressly agree that no other Disputes shall be consolidated or joined with your Dispute, whether through class arbitration proceedings or otherwise. You and Digit Ink agree that there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures, there is no right or authority for any dispute to be brought in a purported representative capacity or as a private attorney general, and no arbitration shall be joined with any other arbitration.
You may opt out of this obligation to arbitrate. If you do so, neither you nor Digit Ink can require the other to participate in an arbitration proceeding. To opt out, you must notify Digit Ink in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out: Digit Ink W.L.L, Abdulrahman Ibn Jassim street, area 90, building 16, Qatar. You must include your name and residence address and a clear statement that you want to opt out of this arbitration clause.
To begin an arbitration proceeding, you must send a letter to: Digit Ink W.L.L Abdulrahman Ibn Jassim street, area 90, building 16, Qatar, requesting arbitration and describing your claim.
Digit Ink will provide 30-days’ notice of any changes to this Section “Binding arbitration/ Class waiver” through the Services or via other similar means. Changes will become effective on the 30th day and will apply prospectively only to any claims arising after the 30th day.
Without limiting any other remedies available to Digit Ink , if Digit Ink believes that you are in breach of these TOS, Digit Ink reserves the right to take any of the following actions, whether individually or in combination, and either with or without notice to you: (i) delete, suspend and/or modify your Account or parts of your Account; (ii) limit, suspend and/or terminate your access to the Services; (iii) modify and/or remove any of your Virtual Items; (iv) reset and/or modify any game progression or benefits and privileges associated with you, such as any level or score you have reached in the Services.
Digit Ink may limit, suspend or terminate the Services, or portions thereof, and take technical and legal steps to prevent users from accessing the Services if Digit Ink believes they are creating risk or possible legal liabilities, infringing intellectual property rights of third parties, or not acting in accordance with the letter or spirit of these TOS.
Digit Ink reserves the right to stop offering and/or supporting the Services or a part thereof (e.g. a game or a feature of a game) at any time, at which point your license to use the Services or a part thereof will be terminated automatically. In such an event, unless otherwise required by applicable law, Digit Ink does not have to provide refunds for Virtual Items or other items in connection with such discontinued Services.
To the fullest extent permissible under applicable law, the Services are provided to you “AS IS,” without warranty, assurances or guarantees of any kind. It may have defects, and your use is solely at your risk. Digit Ink does not make, and hereby disclaims any and all express, implied or statutory warranties, including implied warranties of condition, uninterrupted use, accuracy of data (including, but not limited to, location data), merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third-party rights, and warranties (if any) arising in the course of dealing, usage, or trade practices. Digit Ink does not warrant against interference with your enjoyment of the Services; that the Services will meet your requirements; that operation of the Services will be uninterrupted or error-free; that the Services will interoperate or be compatible with any other services; or, that any errors in the Services will be corrected. No oral or written advice provided by Digit Ink , its employees or other representatives constitute a warranty.
Some jurisdictions do not allow disclaimers such as those set forth above; thus, the above terms may not apply to you. Instead, in such jurisdictions, the foregoing disclaimers shall only apply to the extent permitted by the laws of such jurisdictions. Moreover, you may have additional legal rights in your jurisdiction, and nothing in these TOS shall infringe upon the statutory rights that you may have as a consumer of the Services.
In no way will Digit Ink be liable for special, incidental or consequential damages resulting from access, use or malfunction of the Services, including but not limited to, damages to property, loss of goodwill, device failure or malfunction and, to the extent permitted by law, damages for personal injuries, property damage, lost profits or punitive damages from any causes of action arising out of or related to these TOS or the Services, whether arising in tort (including negligence), contract, strict liability or otherwise and whether or not Digit Ink has been advised of the possibility of such damages. For purposes of Article 12 “Limitations of Liability,” Digit Ink ’s licensors and other partners are third-party beneficiaries to the limitations of liability specified herein and may enforce these TOS against you.
In no way will Digit Ink ´s total aggregate liability arising out of or in connection with these TOS, the Privacy Notice or the Services exceed the higher of: (i) the actual price (if any) you paid for the license to use Virtual Items; or (ii) one hundred euros (€100). The exclusions and limitations of damages are fundamental elements of the basis of the agreement between Digit Ink and you.
Some jurisdictions do not allow certain limitations of liability such as these stated above; thus, the above terms may not apply to you. Instead, in such jurisdictions, the foregoing limitations of liability shall apply only to the extent permitted by the laws of such jurisdictions. Moreover, you may have additional legal rights in your jurisdiction, and nothing in these TOS will infringe upon any statutory rights you may have as a consumer of the Services.
You agree to indemnify, defend and hold Digit Ink (and Digit Ink ´s officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys’ fees, asserted by any third-party resulting from or arising out of your use of the Services, or any breach by you of these TOS; however, the foregoing does not apply if the third-party claim is not attributable to your intentional or negligent behavior.
If you believe the Services or any of its content infringes your copyrights, please send a notice to: Digit Ink W.L.L, Legal Department, address Abdulrahman Ibn Jassim street, area 90, building 16, Qatar or alternatively via email to: Support@Digitink.com. Notices sent to the specified address will reach Digit Ink ´s registered DMCA agent.
Please include all of the following in your DMCA notice:
Include the following statement in the body of the DMCA notice:
“I have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law. I represent that the information in this DMCA notice is accurate and, under penalty of perjury, that I am the owner of the copyright or authorized to act on the copyright owner’s behalf.”
Please note that under 17 U.S.C. 512(f), if you knowingly misrepresent that a material or activity is causing infringement, you may be liable for damages, including the costs and attorneys’ fees incurred by us or our users. If you are unsure whether the material or activity you are reporting is causing infringement, you may wish to contact an attorney before serving a notice to Digit Ink .
Digit Ink may link to third-party websites or services from the Services. You understand that Digit Ink makes no promises regarding any content, goods or services provided by such third parties and, you understand Digit Ink does not endorse them. Digit Ink is also not responsible to you in relation to any losses or harm caused by such third parties. Any charges you incur in relation to these third parties are your responsibility. You understand that when you provide data to such third parties you are providing it in accordance with their privacy policy (if any) and you understand Digit Ink ´s Privacy Notice does not apply in relation to such data.
Notwithstanding Article 8 “Binding arbitration / Class Waiver,” Digit Ink may update these TOS from time to time in response to changing legal, technical or business developments. When Digit Ink updates these TOS, Digit Ink will take appropriate measures to inform you via the Services or otherwise, in accordance with the significance of the changes Digit Ink makes.
By continuing to access or use the Services after updates become effective, you agree to be bound by the updated TOS.
If you are a United States resident, in addition to Article 8 above, “Binding Arbitration / Class Waiver,” these TOS are governed by the laws of the State of California and applicable federal laws regardless of conflict of law provisions. If you are a resident outside the United States, you agree that all disputes between you and Digit Ink shall be governed by the laws of Finland, regardless of conflict of law provisions. You agree that any claim or dispute you may file against Digit Ink must be resolved exclusively by a court located in Doha, Qatar.
If the jurisdiction of your domicile prohibits Digit Ink from enforcing the governing law provision, nothing in these TOS limits your rights based on the laws governing your domicile.
Digit Ink may assign these TOS, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these TOS or the Privacy Notice without Digit Ink ’s prior written consent, and any unauthorized assignment and delegation by you is void.
If any provision of these TOS is held to be invalid or unenforceable, such provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these TOS will remain in full force and effect. Digit Ink ’s failure to enforce any right or provision of these TOS will not be deemed a waiver of such right or provision.
This TOS and Privacy Notice set out the entire agreement between you and Digit Ink regarding the Services and supersede all earlier agreements and understandings between you and Digit Ink .
Any failure by Digit Ink to exercise or enforce any of its rights under these TOS does not waive its right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by an authorized representative of Digit Ink .
If you have any questions about these TOS, please contact support@digitink.net.
In an effort to offer parents the best available information on safety in games, we have partnered with Internet Matters. Go visit our website for a vast selection of informative resources on anything related to online safety.
In an effort to offer parents the best available information on safety in games, we have partnered with Internet Matters. Go visit our website for a vast selection of informative resources on anything related to online safety.
In an effort to offer parents the best available information on safety in games, we have partnered with Internet Matters. Go visit our website for a vast selection of informative resources on anything related to online safety.
To make sure you can enjoy Digit Ink W.L.L games in a safe and controlled environment, we stick to a clear set of principles that’ve served our gamers and us well:
Read on as we try to cover what might be your most likely questions. If we’ve missed anything, email us at support@digitink.net. In your email, be sure to include any specific details that might be useful, like what happened and when, possible transaction ID receipts, relevant screenshots, etc.
Our games are globally available for free on iOS or Android phones and tablets. To start playing one of our games, the games' app has to be downloaded to the device via the Play Store (Android) or App Store (Apple).
Our games do not have general age limits. However, users of our games should observe that under our Terms of Service users under the legal age of majority in the country of their residence require their legal guardian’s approval of our Terms of Service before registering their account.
Please note: When you download our games from e.g. Google Play or Apple's App Store you will find published age recommendations in the apps description. However, these age or maturity classifications refer only to the content suitability (similar to movie ratings G, PG or PG-13 in the U.S., but related to gameplay, animations, etc.) according to the respective rating body responsible for such ratings. As these ratings are done independently by a third party without our contribution, they are not necessarily in line with our Terms of Service.
For more info on how these categories are defined, visit these support websites for Apple and Google.
USERNAME
Our players are asked to set up a username during the game's tutorial. We recommend that our players choose a nickname not directly identifiable to the payers real life person to increase security and privacy. You are able to change the username through the in-game settings (open the game, tap on the gear-wheel icon and look for "change name").
PAYMENT INFORMATION
We do not store any credit card information related to in-game purchases as the payment transactions are completed through Apple's App Store or Google Play (depending on your device) via the personal email address associated with that account.
MARKETING
When contacting our support through the in-game chat, you'll have the option to share your email address with us. We'll always ask for your consent when sending direct marketing messages to your mobile device. We won't sell or disclose your personal data to third parties for their own commercial purposes.
Please find out more about our privacy and data processing practices from our Privacy Policy.
All Digit Ink W.L.L games have an in-game chat functionality. Many of our players enjoy interacting with one another through chat in our games, and we work hard to maintain a safe and secure environment for that.
TEAM CHATIn all our games, players can talk to other players via various channels depending on the game.
GLOBAL CHATIn To Meteora, users have access to a public chat room with other players from around the world. This is called global chat or just "global".
Although Digit Ink W.L.L Chat only allows text messaging, it is still worth reminding young people about their own digital footprint. Once shared, messages can be copied, re-shared and posted anywhere online.
SAFETY FEATURESWe display regular warnings against sharing personal information. If issues arise, our games contain easy to access tools for players to report any offensive, insulting or inappropriate behaviour to us. In global chat users have the option to mute players whose messages they do not want to see. This means that they will not see messages posted in chat by this user.
All team chats also have a profanity filter. It's a good idea to advise your child that if they are chatting with someone they don't know and are uncomfortable with, they should exit the team/game and speak to you about it. Users can leave a team whenever they want to. Furthermore a report functionality is directly accessible from within the chat. Read more about that in the next section.
If you or your child come across a user that is not following Digit Ink W.L.L's Safe and Fair Play Policy, report them to us in a few simple steps.
The reporter's identity is not shared with the person being reported. Using the Report button does not automatically end up in a ban for the reported user. However, every report is manually reviewed by our moderators and taken seriously. Due to the amount of reports we receive, it may take up to 48h until a report is reviewed.
If you need to report any concerns by email, reach us at support@digitink.net - including specific details about the player in question (e.g. screenshots of the conversation and or player profile), to help us quickly understand and identify the issue.
All Digit Ink W.L.L games are free to download, offering optional "in-app purchases". In-app purchases are never required to play the game, but can be used to enhance certain gameplay elements. In-app purchases vary in price, ranging from $0.99 to $99.99 (without taxes) in U.S. app stores, for example. In-app purchases are paid for with real money, and are always clearly labeled as such. They are accessible "in game", meaning that the options to make a purchase are found within the game itself.
As long as no payment information (e.g. credit card information) is added to your child's device, no purchases can be made. Should you decide to make purchases for your child and for this reason add your payment information to the device, remember to adjust password protection settings, or disable in-app purchases entirely afterwards to avoid unauthorised purchases.
In-app purchase settings are different depending on what sort of device you are using. Find the instructions you need linked below:
Digit Ink W.L.L does not process payments for in-app purchases, or have access to credit card information. Payment transactions themselves are processed through the App Store or Google Play (depending on your device) via the personal email address associated with that account. Transaction receipts are emailed to you by Apple or Google after each purchase. Sometimes, purchases may be bundled together if you've bought multiple items, and it might take a few days for you to receive the receipt. These post-purchase processes are subject to change by Apple or Google. Digit Ink W.L.L doesn't offer any billing programs.
We don't process payments for in-app purchases, nor do we have access to any of your payment information. That's because the payment transactions themselves are completed through Apple's App Store or Google Play (depending on your device) via your personal email address associated with that account. Receipts for these transactions are emailed to you by Apple or Google after each purchase (though please note that any post-purchase processes are controlled by Apple or Google and are subject to change by them).
Usually transactions are instant. However in rare cases it can take up to 48 hours for transactions to process through Apple or Google and then make it into your game. It is also recommended to restart the app by fully closing and re-opening it. Sometimes a fresh connection to the servers can trigger the in-app currency to appear.
If it's been 48 hours and still nothing has happened, please contact Apple or Google directly for more information.
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. In rare cases, exceptions can be applied.
If the purchase was made on an Apple (iOS) device:
For purchases made on an iOS device, Digit Ink W.L.L is not able to handle refunds directly. Please visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.
If the purchase was made on a Google (Android) device:
Please send an email to; support@digitink.net or contact us directly through in-game support by going to Settings > Help & Support and then tap "Contact Us" in the upper right hand corner. In your message please state the name of the game the purchase was made in and add the receipt of the purchase. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible. Receipts for transactions have been emailed to you by Google after each purchase.
Please note: Receipts for any transactions are emailed to you by Apple or Google soon after each purchase. However, purchases may be bundled together if you've bought multiple items and might take longer. These post-purchase processes are subject to change by Apple or Google. Digit Ink W.L.L doesn't offer any billing programs.
To review your purchase history, please check the guides below:
AndroidIf you want to make an in-app purchase, the only way is to buy through the game itself on your mobile device. Beware of any third party sites that promise you enhancements for our games (like “free gem” websites, etc). These sites may collect your personal information, money, or both, and often never deliver the promised in-game products. Selling, redeeming or trading virtual in-game currency is otherwise not allowed by our Terms of Service.
IMPORTANT: As with anything related to the Internet, always keep your passwords to yourself and consider changing them on a regular basis. Digit Ink W.L.L will never ask you for your game account password(s) or credit card information.
If neither you nor anyone else who has access to your device have played one of our games, but you have been billed for a purchase(s) made within our games, it is likely that your Google or Apple account was compromised. If so, immediately contact Apple or Google by following the instructions below:
For Apple (iOS) devices:
Visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.
For Google (Android) devices:
Please send an email to support@digitink.net or contact us directly through in-game support by going to Settings > Help & Support and then tap "Contact Us" in the upper right hand corner. In your message please state the name of the game the purchase was made in and add the receipt of the purchase. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible. Receipts for transactions have been emailed to you by Google after each purchase..
If you’ve already contacted Apple or Google about suspected fraudulent activity and they’ve sent you to us, please contact us at support@digitink.net. Be sure to include specific details like what happened and when, transaction ID receipts, relevant screenshots, etc.
Like we said, we’re here to help! If you have any more questions, there are several ways you can contact us!
CAN I CALL Digit Ink W.L.L?We don't offer support via phone but we are easy to reach either directly from within the game or via email. Our well trained support staff is happy to answer your questions 24/7 in the following languages: Arabic, Dutch, Chinese (Simplified & Traditional), English, Farsi, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, Turkish and Vietnamese.
HOW TO CONTACT US DIRECTLY FROM WITHIN THE GAME
CONTACT VIA EMAIL
You can send us an email at support@digitink.com. In your email, be sure to include any specific details that might be useful, like what happened and when, possible transaction ID receipts, relevant screenshots, etc.
WHERE IS Digit Ink W.L.L LOCATED?
Digit Ink W.L.L's Headquarter is in Helsinki, Finland. Additionally we have offices in San Francisco, Tokyo, Shanghai Seoul, Doha and Qatar.
Digit Ink W.L.L's games are made to be enjoyed. They can be a great way to destress and take a break. If you feel as though your child isn't having much fun with the games, then don't be afraid to speak to them about it. Below is a list of things that are worth discussing with your child.
Talk about your child's gaming habits. Encourage them to speak to you about anything that upsets them.
We recommend showing interest and even playing the game with your child at regular intervals. Helpful hint: go through in-game tutorials and game guides together in order to make sure you both understand how the game works. In particular, you and your child should know how to use the mute and report tool.
Make sure your child's in-game nickname is not their real name. You might also want to check if their nickname is inappropriate.
Get familiar with ways to restrict or turn off in-app purchases on your child's device.
Carefully discuss the dangers of talking to strangers online. They should develop a healthy skepticism of who they're talking to and about what. Key things they should NOT share include: gender, age, location, ethnicity, religion, sexuality, height, hobbies
If all things fail and your child runs into in-game problems, report it so we can help.
A unique new language has emerged online, especially in games. Below are some commonly used terms, in addition to what they mean. This might come in handy when having a conversation with your child about gaming.
| Word | Meaning |
|---|---|
| Noob, n00b | Someone who is new to the game, or acts as though they are new to the game |
| Scrub | An unskilled player |
| Troll | People who taunt, tease or bait other players for a reaction |
| Spamming | When someone repeatedly sends messages or requests |
| BM'ing | Short for "Bad Mannering" - usually involves taunting or poor sportsmanship |
| Doxxing | Broadcasting someone's personal information against their will |
| SWATing | Sending police to someone's home address |
| pwnd / pwn3d | Synonym for "Owned" - term is used when authoritatively outplaying someone else |
| Griefer | Similar to troll, someone who ruins a players battle or undermines their effort in the game, causing grief |
| Grooming | Befriending and establishing an emotional connection with a child to lower the child's inhibitions with the object of sexual abuse |
| Other | Online Slang Guide |
Thanks for your help in making our games as safe and as fun as possible!
- Your friends at Digit Ink W.L.L
Thanks for your interest in safe and fair play!
We consider providing a fair and secure gameplay environment a top priority. In pursuing that goal, we do not tolerate cheating or abusive behavior. We expect our players to play fairly and by the rules of the game at all times.
Misconduct with any of the practices listed below or our Terms of Service, will lead to penalties such as, including but not limited to, revoked in-game currency, temporary game suspension and permanent game account closure.
Help us create a great gaming environment, and safeguard your account and device by keeping the following in mind while playing:
We're all here to enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That's fine, but being abusive towards others drains the fun from the game.
When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used in your team's name and description.
Here are a few examples of that we consider inappropriate:
Report! If you encounter another player misbehaving towards yourself or others, please let us know by using the report button inside the chat. Reports are reviewed by our trained moderators who will take appropriate action.
Consequences of misconduct: Disruptive behavior can lead to temporary and even permanent game account closure. Making false reports just to get someone banned can lead to the same.
Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while putting your account and privacy at risk.
Third party software includes:
Consequences of misconduct: Trying to gain an unfair advantage by using prohibited 3rd party software will result in a permanent ban for any offending account(s).
Certain websites and individuals might offer cheaper gems/diamonds. Don't be fooled - it's a scam.
Such services request private login data (such as your Digit Ink W.L.L, ID, Apple ID, Google Play credentials, etc) in order to access your game account. These vendors will gain access to your account and oftentimes, hijack the account and try selling it to other players.
IMPORTANT: If you release your private information/credentials to 3rd parties, you're permanently placing your game and financial/online security in a high-risk situation.
Consequences of misconduct: Purchasing gems or diamonds from 3rd party vendors can lead to revoked in-app currency and can even get your account permanently banned.
Selling, buying, sharing or giving game accounts to other players is against our Terms of Service and never endorsed by Digit Ink W.L.L.
Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises.
The risks surrounding account sales are:
Help stop this nasty practice by refusing to sell your account, and reporting those who do!
Note: Also sharing an account between multiple players in order to gain competitive advantages is against our ToS.
Consequences of misconduct: We cannot guarantee the security of any account that has been passed from one player to another; we reserve the right to permanently ban any account that has been transferred between players.
Whenever we can, we aim to prevent cheating and disruptive behaviour in our games e.g. we implemented systems that proactively prevent players from using inappropriate language and/or 3rd party software. Where we cannot implement preventative methods, we use a mix of automated and manual review systems. To achieve a fair playing field for every player, we aim to enforce all rules equally to everyone. While much of our systems are automated, we also employ trained moderators who focus on leaderboards, tournament participants and community sourced reports. If you feel like you have received an unjustified penalty, please contact support and we will review your case.
Game music is composed by Youtuber FamilyJules and G-angle Japan.
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